Santa Cruz Bicycles

"I started my biking adventure on a 2015 Santa Cruz Bronson. Now 6 bikes later and almost 10 years later and all of them are Santa Cruz. I can't say enough about the customer service, the quality of the bikes and the warranty. I have only had 2 issues out of the 6 bikes that I have bought and they have taken care of me. I work hard to buy the things I like and to know you are covered by one of the best warranties and people in the industry is phenomenal. Thank you everyone at Santa Cruz Bikes that makes it a no brainier to choose your products. I am not sponsored by them, and I have bought every bike based on knowing I'll be taken care of. I have all my friends and family on their bikes. Thank you again Joseph S."

"Called Santa Cruz for Tech assistance. Left message thinking I would probably get a call back in a week or so. To my amazement I was called within an hour! Reviewed my heckler's issue, tech said 90% chance it's my charger. Told me he (SantCruz) will send a new one out to me , 2 days later i received it!!! Plugged new charger to my bike, wella problem solved!! I thank you very much, EXTREMELY SATISFIED with the SUPERIOR level of CUSTOMER SERVICE!! Ive had other pedal assist bikes and never received good customer service nor where those bikes as dependable or comfortable and fun to ride as my Santa Cruz Heckler !! Love it !!!"

"Awesome company to buy from. Went in today with some issues I've been having and they were very helpful. Can't recommend buying a bike from a better business. (I got a 2024 XO AXS 29 Heckler)"

"A high-end bicycle store located at Mission street California. They showcase santa cruz whole bikes and have a bike mechanic area inside. They have a large couch for customers too. staff are friendly. hope to visit again"