Bloomingdale's

"Natalya Gelman at Bloomingdale’s Sunglasses Specialist, 10250 Santa Monica Blvd, Los Angeles, CA 90067, provided an absolutely outstanding shopping experience for me and my girlfriends Olga and Tatiana. From the moment we walked in, Natalya’s warm and friendly demeanor made us feel welcomed and at ease. She was incredibly patient, attentive, and understanding, taking the time to truly listen to our needs and preferences. Her expertise and keen sense of style helped us find exactly what we were looking for. Natalya’s exceptional customer service and genuine care for her clients are truly commendable. Thank you, Natalya, for making our visit so enjoyable and memorable. You are amazing at what you do!"

"I come here often and thought it’s time for a review. I can’t walk anywhere in this store without 20 different employees asking me if I need help. It’s a dog eat dog world in there, everyone trying to get you to make their commission. The salesmen who I ended up asking one question to was very pushy and would not give us space. It’s gets really over bearing. I recently shopped for a sports jacket with my husband and it’s by far the worst experience I’ve had in a department store. Given the price tag ($2k+) you’d think they’d be on top of it. All the way from the salesman to the manager who assisted, everything was very dysfunctional. WiFi is shotty and so it took an hour to check out. Also because they didn’t have the size needed, they ordered it from a different store. We needed the jacket the following week, so they promised to text as soon as it came in. Didn’t get any text/call/email like they promised. Went back a week later and the manager didn’t care at all, no apology that we weren’t notified of the delivery days earlier. Overall, just an unprofessional experience for a high end department store. Will not be shopping in the men’s department again. Giving one star for the pair of women’s shoes that I found and love. And one star for being one of three stores in the mall that validate parking. Thank you for validating after I spend a lot of money in your store."

"Very fancy department store in the center of the Century City Mall. It is the only place in the mall, aside from Gelsons, where you can get parking validation. If you buy something there you have to take your receipt to the third floor customer service and wait in a line with the returns to get the validation. It's not simple nor quick. But it saves $$ on parking IF you bought something there anyways. Of course, everything is overpriced, so take that into account."

"My first time purchasing anything at Bloomingdale's; I always come back here to shop since last year. The staff here were amicable, patient, and helpful. The first time came here, I bought Estee Lauder, it had great deals, and the lady was amiable. The second time, I came to look for sunglasses. The lady was super patient and assisted me with great energy. She helped me to open the Loyal membership and gave me great advice. They also have great offers/sales for sunglasses, and I got Miu Miu. The third time, I came back for the Maison Francis Kurkjian perfumes. Ruben was friendly and informative. He mentioned they offer a free customize on the bottle with customers' names and only at this location on the West Coast: a unique experience and high value. So I said yes, and they even gave me free samples. All the staff here always remind me to get free validation on the 3rd/4th floor for my parking for up to 2 hours. They're sincere and caring! If you want 3 hours of validation, go to Gelson's $10 purchase, and they will also validate for you there!"