Public Storage

"Maritza was such a good help! This location was very clean and had working AC. Not only did she get me same day access but in the same as my other room. Highly recommend this location. She also supports small businesses!"

"this location property manager has the worst customer service. she isn't very knowledgeable on proper policy and procedures. She has a Very nasty, arrogant disposition. i had a past due balance that she did not offer proper help or options for me to clear my balance up. She was very snobby and rude when I was talking to corporate about the matter. expressing that I may be talking to a foreigner or somebody from another state. Because nobody can just talk to corporate. She proclaimed she is property manager and what she says goes. She also expressed that if I didn't pay by a certain time a third party auctioneer would come to get my things. Well before the office even opened. Would not explain to me how the auction process worked. i am paying waaayyyyy to much for a 5x10 unit and I expressed many times that I am experiencing a Financial hardship. She offered no options to help me resolve my account. I even had my church pastor call to help me resolve the issue and she was nasty to my pastor as well.. public storage absolutely lost a customer of over 10 plus years. One bad apple can definitely spoil the bunch I would not recommend this property at all. The units are priced insanely high and customer service for lack of better terms trash!!!"

"Maritza was the most professional young lady. she was patient and super knowledgable. Your company needs to have 10 more of her. She even tried to help one of your customers who was in Georgia while helping me also while on a company conference call. NOW THAT IS CUSTOMER SERVICE Thank you Maritza"