Dr. Adoracion A. Reyes, MD 1350 Chestnut Avenue, Long Beach, CA 90813

"Called and left a voice mail about booking an appt. Usually I get calls back ASAP. This time around I never receive a call back. Called again about making another appt for my oldest daughter and again no call back or answer. They do have caller ID because other times when I would call they answer calling me by my name. Been at the clinic for years since I was a child and now my children are with them too. Still haven’t received a call back from them and it’s been a few months. Due to covid it’s only by appts and if you feel sick you can’t just show up. Been getting over the counter meds for my children since. The new Dr is great she will try her best to do all she can give you the help you need 100%. From desk not so much. Update 09/14/23 same thing from previous review. Unfortunately this is the closest provider that takes our plan. Now that my oldest child is 18. Don't know if i feel comfortable with her going where they get annoyed to see you or dislikes the fact that you have to call in to remind them about orders or prescriptions that they need to send out. If you do get an appointment call back days later it's scheduled for a week later when the patient is most likely no longer having symptoms and payed out of pocket at a pharmacy. *Want to inform others about what I have learned from this. You can always file a Grievance with the insurance. Do not let anyone mess with your child's health needs. If the office can't get things done in a timely manner please make sure you are heard."

"I think Dr. Adoracion Reyes and her entire staff are the best. They really care about me and my entire family. We have been their patients for the last several years and are extremely happy with the overall professional care they provide."

"Run!!! I had a Fracture and it healed Wrong now i got months of physical Therapy to look forward to and they refuse to give me a note for work after I was written off work for 6 weeks by them. After 6 weeks i go back expecting to go back to work and to my surprise (keep in mind I have never broken a bone in my body) I was told I have to see a ortho So the Authorization was put in super late .Again I beg for a off work note and i was told to make a copy of my EDD paperwork and use that for my off work note. Also i have had Lab work done and when my test come back bad they didn't call me YOU have to call them and good luck on getting the phone answered the staff sometimes have to check people in and run the front office at the same time many times iv'e witnessed people walking in just to make a apt"

"Good doctor. I had a cut and she let me text her a picture just in case it was nothing so I didn't have to go in if I didn't need to. Plus they are helping me get a c-pap machine. They take good care of me."

"During a Pandemic they want to refuse service to patients. I was waiting in the lobby for 3 hrs then finally I was told by the staff that I had to leave because The doctor didn't want to see me today. THEY COULD'VE TOLD ME SOONER! Now, Im still in pain with no help."