Michael Khoury: Allstate Insurance

"Hello Michael I called your office on today and I was address by young lady I do not recall her name unfortunately in a very unprofessional manner. Whom ever is working front desk answered and I informed her to please remove my auto pay due to hardship I am currently experiencing financially. She informed me if I do not pay my premium in 6 days from suspension date my policy will be canceled and I am required Pay lump sum no exceptions. I called customer service iconcerned cause I do not want loose my coverage for my new car and I was given some hope. Although what she said was true i do have more opportunity to pay before my policy is officially terminated. Michael this is totally unacceptable you have to do better with hiring better staff for the face of your agency. May I add this is second poor customer service encounter I had with your office that i made you aware of. I felt disregarded, unheard, disrespected and most importantly unappreciated for my service i have provided you. wish you best but you have lost me as a client."

"The staff here in this office is great.. They have the best customer service here when I lever I have a problems it is resolved the day I call if the girls don’t fix than Michael does....great office been here for years my kids have their own insurance here now.."

"This office is amazing. All the staff is great and very helpful. Switched over and have been very happy with everything. If you ever need good insurance along with great customer service then call here!"

"I am completely satisfied with the way Michael Khoury has handled my auto insurance policy. Awesome personality very knowledgeable when asked questions. I also give Thumbs Up to office representatives who share equal knowledge on drafting auto policies. Thank you"

"I have been with Allstate for almost 40 years, and have an auto and two home policies. Mike recently took over the business from my previous agent and he has done an amazing job. He is friendly, courteous, professional, and really does his best to help you get the right coverage at the best rate possible. For anyone that is looking for an agent that will look after your needs and actually cares, please give Mike a call."