Visionhealth Optometry

"I had an excellent experience at Vision Health Optometry. Dr. Martin is thorough and knowledgeable, making the eye exam process clear and comfortable. The friendly and helpful staff made me feel welcome from the moment I walked in. They take VSP insurance and have great service. Highly recommend for top-notch eye care!"

"Please people don’t come here! I’ve had a horrible experience here with the receptionist and Dr. Martin who is rude and condescending at the same time. I waited for over a month for my glasses to come and only for it to come not the way I asked. Let’s just say over all I waited for about 2 and 1/2 and still didn’t come the way I wanted it. I was always nice and try to be as patient as I could. The receptionist not only was rude, because I didn’t like it yet I paid for it and I should’ve received it the way I want it. Won’t be coming here ever again! And please don’t come here people, there’s so many better facilities out there."

"The Good: Optometrist was pleasant. They accepted my insurance for the exam. The Bad: After six weeks, two visits, many emails and calls, confusion within the office over the prescriptions and order details, I have no glasses. This office seems organizationally dysfunctional in a variety of ways. As much as I always believe people do the best they can even when it isn’t good enough (hence the two stars vs 0), the frustration and irritation of having to constantly follow up on my prescription and the glasses order status has resulted in my decision to walk away from the $270 I’ve paid out of pocket and move on. I suspect this also means I'll have to pay out of pocket for an exam elsewhere. Since it was the overall positive Google review that led me to this office, it only seems fair to share my own experience. In follow up conf call with insurer 4 weeks ago, optician claimed they mailed glasses, but didn't have any tracking info. Glasses never showed up and insurer says there's nothing they can do about it."

"Staff and Optometrist are great and very friendly, and my glasses were a great match. The hardest part was finding a time when they were open because it was very difficult to find the accurate hours online. I made probably 4 trips to the office to find it closed for lunch. By the time I finally made it there on a day and time they were open to pick up my glasses, the optometrist wasn't there to adjust them, so they would fall off if I looked down. I was so exhausted from all the fruitless trips to the office, I just couldn't bear to try to be there at the same time as the dr., so I just wouldn't look down while wearing my glasses. I submitted an update to the hours listed on google to help other people not make the same mistake I did. It would be great to have the lunch hours listed off when you call as well."

"I do not recommend this place. The staff is kind, but Dr. Martin is rude, especially to children. Upon sitting for the appointment for my 5 yr old, I expressed my concern of most optometrists not willing to have children as patients. He quickly said that he had worked with younger kids with no problem. Then he began talking condescendingly to my child. Of course, that made my already nervous kid even more nervous. A simple question from my child of “What’s your name?” (as he was meeting someone new to him) warranted a response from Martin “My name is on the door. Do you not read?” and a scoff. I was shocked. It’s so simple to be kind to kids. The rest of the appointment got progressively worse. He started with letters. My kid knows how to read and letters are no problem for him. First one was fine. The second one was smaller and my kid, lo and behold, couldn’t *see* it. The letter was G and my kid said 6 because his eyesight is *poor*. Dr. Martin scoffed again and said rudely “I guess you don’t know the alphabet at all”. I should’ve walked out then, but I was hoping to obtain a prescription for my child’s obvious sight issues. He then proceeded with the assessment completely flustered and frustrated, often taking it out on my child with rude, mean comments or by moving his head too roughly. In the end, Martin failed to assess my child and we were not even able to obtain a prescription. Again, it takes next to nothing to be kind to a child, especially a nervous one who has never had an eye appointment before (something Martin was aware of). My kid ended up sobbing in my arms after the appointment because of Martin’s behavior and is now terrified to get an assessment somewhere else. Do not ever take your kids here."