CVS

"This is the best CVS store in town! Fully stocked, nice employees, available manager greeting you as you enter, line moved quickly and 3 check out workers!! I love this CVS. No muss, no fuss. And also it’s very clean. You do have to deal with parking along with Whole Foods folks but I never have a problem."

"I am not one to post a negative review and reserve public comments for praise but I have had such terrible service multiple times at the pharmacy at the Playa Vista CVS it’s unbelievable. In my latest conversation the pharmacist told me that they can’t pursue ordering my medicine because if it takes too long it will look bad on them and the manager tells them to cancel the order - I should call back in a week to see if they have it. If CVS is teaching their staff to manage to quotas rather than focusing on the customer it’s time to find a new pharmacy."

"they’ve always been rude and lazy but today i’m done. they CANCELLED a prescription i desperately need instead of transferring it out of town as i asked, AND then sent my insurance a bill as if I had picked it up there. so now insurance won’t pay for the real one since they paid for the cancelled one, and CVS hasnt picked up even one of my 35 calls to them. i’m desperate for this medication, cvs if you see this review PLEASE pick up your phone im begging you"

"One star is too generous. This pharmacy has the WORST customer service and the staff is utterly incompetent. There is only one person there who won't waste your time and will go above and beyond to ensure you have your prescription filled without complication. If you can manage going back repeatedly for the same medication (showing online it is ready to pickup) only to be told it's not ready, to 'we don't know', to 'we appear to have lost it and will have to check the cameras', well props to you. And the 'we don't know' line happens often. If Diana ends up leaving for a promotion (which is likely because she is on another level entirely), then kiss away your precious time because the staff couldn't care less about you. Only one person there is doing the work of 5 and she is the golden nugget in the trash dump."

"Clean and spacious with lots of options in the cosmetic department. They have sections dedicated to different companies which adds a nice department store feel to this CVS. You can get helium balloons here! Tons of balloon selections, and they have a helium tank to fill up any that are not already floating. Juan was super friendly and really made me feel welcomed, taking extra care to ensure I was set on the weight distribution of my items in a bag, and asked if I needed parking validation. There was a manager walking around who was helpful, they didn’t have the kosher salt I was looking for, but he took the time to help me look around. They have a full pharmacy section. And lots of grocery items, no produce, but they carry a bunch of different types of alcohol. Plenty of parking space at the Runway. This CVS is located on the second floor or Runway."