Famous Footwear 2015 Forest Avenue, Chico, CA 95928

"Bought my nephew a good pair of Nike shoes here. He loves them."

"Did get some help with one young lady, getting shoes for my young one. But some employees need to improve eye contact with customers than visiting with friends. Did get shoes, place was clean."

"Bought a pair of shoes online, turned out I needed a different size. Went into store (had never been there before). Super friendly employee refunded the wrong size and ordered the correct ones for me. Super easy! After seeing all the cute shoes, I will be back to shop in person soon!"

"Love this store so much they always have our sizes and they always have the shoes we want we walk out with a smile everytime."

"First, there were 3 employees working at the time my son and I entered the store, I was only there for maybe 10 - 15 minutes and had found what I wanted. However, there were two employees at the check out counter!! Both with a costumer, the first women was helping her female costumer with what appeared to be some return items. However they were more interested in the ladies clothing, something stitched here and there, and the brand, this went on for 30 minutes!!!! The other young lady was helping her costumer with baby shoes!! And the way was that she had six large boxes behind her with dozens of baby shoes. Here's where it really upset me!! Instead of having the lady move over to the side to look for more shoes so to help other customers, she stood at the counter for the longest time looking for different shoes!! The line behind me was getting longer, both employees saw this and ignored the other shoppers and myself!!!! I could go on for quite some time, but I'm sure you have better things to do besides read this, the only reason I am doing so is because they ask for a rating. So instead of going off in the store, I put in writing. Piss poor customer service at best."