Ross Dress for Less 39196 10th Street West, Palmdale, CA 93551

"I count 6 cash registers here and 5 employees but only one is actually working a register while the others chat and giggle and stand around uselessly by the self checkouts that don't accept cash. I like how the manager on duty keeps making eye contact with me too, after fifteen minutes standing in line with 5 other customers. She knows there needs to be another register open but I guess restocking the shelves is more important."

"Do not go to this location. I was profiled for tattoos while I had my two autistic children with me . The incident was that I didn’t use hangers at the dressing room because my children like to play with them and can hurt them selfs I let her put them on hangers because it wasn’t worth the fight . After I tried on my items the lady caught attitude because I left the hangers and I was buying the items I tried on . I told her my kids were overwhelmed and needed to go. She had attuned with me like I was a child and said I could at least bring the hangers out . Luckily another customer over heard the conversation & defended me . I then asked to speak to a manager and the manger didn’t apologize and told her worked to be quiet . I told them they can count them because I’m not hanging them up because I’m buying them . They let me walk off but theirs eyes were on me the whole time I walked to the register mind you the clothes had sensor tags on them . There wasn’t a moment I was alone or were Harassing me. I went to self checkout because I wanted to avoid any other interaction after my terrible experience . At self checkout they scanned everything for me didn’t leave me alone & the manager hovered over me. Nobody else at self checkout was approached or bothered . Even after watching like a hawk I still had to show my receipt out the door. I spent $200 tonight at the store . I wasnt told sorry & my experience was made worst even after talking to the manager . She needs way more training but I don’t believe she is a good fit for a manager and her role should be changed. I’m never going back to this place & I regret spending any money tonight. Do better & treat your customers with respect & trained your employees better ."

"Ross employees are so out of touch when it comes to discounting a item that is 30% or more damaged. LoL Doll box opened, with items missing, yet Jenny said she's only allowed to give 10% discount. How so. And to add they are not customers friendly at all. Store was very unorganized as early as 1030am."

"Can’t believe the state of the containers of hand sanitizers offered up for our public health and safety! It’s not like they are out of sight, out of mind- employees see these everyday!"