Pause Venice

"I had such an amazing experience at this location. The service at the desk was amazing, by John, who helped me navigate my appointment and was so kind. I highly recommend this space!!!"

"DO NOT GO HERE. This place is awful and incredibly poorly run. I went here for the sauna & ice bath experience. When I arrived, the staff gave me no explanation of the service and no warnings about potential dangers. Due to the poor spacing and layout, I ended up getting a huge burn on my hip and thigh. There was a huge exposed heated grate just at hip level and not a single sign was posted warning that it was scorching and no one told me to look out for it and avoid it. What’s insane is that not a single staff member offered to help after I ended up getting second degree burns. They didn’t even give me an ice pack or offer me a first aid kit. They constantly gave me the run around and ignored my efforts to reach out. I am so horrified and disappointed with this place. Beware and just choose one of the other hundreds of spas in the area. I’m now left with a giant scar that was totally unnecessary and avoidable if they had just done their jobs."

"I had a wonderful experience here getting an NAD shot for mitochondrial support. Staff were warm and welcoming. The nurse was very sweet and knowledgeable. They had me talk to a PA first as part of their safety measures. I was offered a delicious ginger tea while waiting. When I went there was a promotion for 1st time customers. Street parking was easy."

"I got a promotional email on 4/4 where Pause offered NAD+ shots for $35 all month. There was no asterisk, no fine print, no "while supplies last" and no exclusions or limitations listed ANYWHERE in the email. I went to the studio today and they refused to honor the advertised price, even though they had the shots in stock. They said that they had stopped the promotion early because of high demand, and that the price was only for a limited amount of shots. Again, this was not listed in the email, nor had they communicated in any way that the promotion had ended early. I asked them to honor the price anyway since no limitations were listed in the email, but they refused. I know that I as have rights as a consumer and that there are laws that require businesses to honor advertised promotions as long as there are no hidden terms or conditions that weren't disclosed. Since this business failed to honor the promotion as advertised, I am currently looking into exactly what my rights are, and I will file a complaint with the LA county consumer and business affairs."

"Today was my first time doing a flotation session and it was a great experience. I have heard many great things about the health benefits of sensory tanks so I’ve been wanting to experience one for a long time. I was worried that my height, 6’3”, would mean I was too big for the tank but that was not the case. Ian was also very polite and walked me through the whole experience and what to expect. They offer many services but today I booked the sensory tank to recover from some long, recent hikes and workouts. They selected the pod for me and I was able to fit in it although if you are 5’9” or shorter it would be especially pleasant because you would touch the edges less as you float around. The water is extremely dense with salt so you don’t need a pillow you float right on the top. I suggest turning off the lights and music as floating in darkness and silence is transportive. Make sure to keep the ear plugs in the entire float session and keep a hand towel inside the tank on the handle in case you need to wipe your face. Also another bonus that after you get out your skin is especially smooth. As I was showering and finishing up I can verify that the machine cycles the water through as I watched it work. Overall great experience and I plan to try it again in the near future."