Shell

"Gas here is always more expensive than others in the area. Better off going down the road to the Exxon. The WORST part however, is the car wash. They need to do something about the water system used because it smells awful and makes the car reek. It stunk so bad I almost wanted to open the windows while the wash was running just to maybe get some fresh air."

"I was confused between the touchless and works wash. I guess the touch less doesn't use the bristles so it didn't clean my car as well and was still covered in dirt. Jessica the assistant manager was really nice about it gave me a refund. I'll definitely come again to support this shell"

"I just stopped for car wash around 6:15pm while I am staying at hotel near by. The car wash touch screen didn’t work, and I asked cashier lady for help. This is what I got from her. She doesn’t know how to fix the problem and she does not have authority to refund the car wash charge ($7.99) which I already paid. She asked me to come back following day! 1. Basic Trouble shooting skill should be the requirement for the store operator. What Shell company is thinking! 2. Canceling charge skill is not difficult to master. When I worked for convince store it took me only a minute. And store operator does not have authority to cancel the charge? I guess Shell company trying to make money unethical way. 3. I understand that machine can be broken and store operator can be ill trained for some reasons. But I don’t understand the indifferent attitude of store operator. It’s a service business heaven’s sake! She needs to be retrained or the company needs to change their policy to train employee better."

"It was lousy service just got gas worth $59.10 I'm pressings with car wash so I can get 10 cent off per gallons but doesn't show on the receipts so I guest I'm not getting it so i went inside talk to the female cashier, she gets it but here you go Joe the manager says a big NO "in order to get the discount you need to buy gas again". I already got gas and I always stop here get gas since their open 5-7 years ago so this is unacceptable, bad service all around no respect to customers. Where is good old days where customers is respected!!!!!!!!"

"The usual gas stations, Shell is usually more expensive than Valero and other smaller brand name gas, but similar to Chevron. The car wash there is okay, does an okay job washing the car but doesn't get all the dirt or dry the car completely. Wish the car wash machine was a touch less car wash, as that would probably be more safer for the car's paint as oppose to those spinning cloth flaps."