Audi McKenna Norwalk

"I’ve been with Audi 7+ years and I am thrilled to share my positive experiences with Allen at Audi McKenna Service. Over several visits, Allen has consistently provided outstanding service, making each trip to the service center a pleasant experience. From the moment I arrive, Allen's friendly and welcoming attitude stands out. He is always ready to help, taking the time to explain what needs to be done in a way that is easy to understand. His deep knowledge of cars is impressive and reassuring, giving me confidence that my vehicle is in good hands. Allen's attention to detail is exceptional. He carefully checks every aspect of my car to ensure it's performing at its best, often catching potential issues early and saving me from bigger problems down the road. His honesty and transparency about what needs to be done, and why, are refreshing and appreciated. What truly makes Allen special is his dedication to his customers. He goes above and beyond to make sure I am satisfied, offering helpful advice and ensuring that all my questions are answered. His professionalism and kindness create a welcoming atmosphere that reflects well on Audi McKenna Service. In summary, Allen provides excellent service with a personal touch. His expertise, dedication, and friendly demeanor make every visit a great experience. I highly recommend him to anyone needing reliable and top-notch car service. Allen is a valuable asset to Audi McKenna Service, and I am grateful for his help."

"Need to update my review from 2022... I was told the Service Department has a new manager, and that must explain the total shift in customer service. The service departmentartment is GREAT. Service is completed in a timely manner, service agents keep you updated. Today, a service was going to take longer than expected, they kept me informed and then realized it would take longer and got me a car to take me home. My service issue was completely a car wash issue, nothing to do with Audi whatsoever. However, the service department went ABOVE & BEYOND in fixing my car and making sure it looked pretty and shiny again. THANKS AGAIN! Eric Wassgren"

"Took my R8 to a great service advisor who knew her stuff. She kept me well informed about everything my Audi needed. Then after all that she offered to have my R8 drop off and the gentleman who dropped off my car was very professional and courteous guy kept my car safe. Will definitely bring back my car back. Thank you Stefanie and Pete"

"Had the best experience at McKenna Audi! Benjamin Mitchell was absolutely amazing throughout this process! He was incredibly personable and professional, ensured we had thorough communication keeping me up-to-date, and answered every question I had to make sure I had all the information I needed every step of the way. He excelled in every aspect when it comes to customer service! Probably the best car shopping experience anyone could have asked for! I could not be happier! Thank you again!"

"I am so happy about my car purchase. It wasn’t an easy decision but your employees gave me the time I needed to make sure I was happy about my purchase. Jeremy and Carlos both treated me so well and I truly enjoyed my experience at your dealership!!! My husband and I are very lucky to have found our way to McKenna Audi ♥️"