Cruz Car Wash,

2731 41st Avenue, Soquel, California 95073, United States

"Several locals have told me this is a solid spot for a good inside/outside wash. I've gone twice (figured maybe it was an off day the first time) and was pretty disappointed with the results both times. Could have done a better job myself at home in ~30 minutes. This latest time, they told me my car was done, but it was still full of dog hair and had dirt/dust on the seats in plain view. I grabbed the vacuum and spent another 10 minutes cleaning it myself. I don't mind cleaning my car, but if I pay someone else to do it I'd hope they'd do a half-decent job/at least get the surface stuff."

"Have gone here for years. Went on Saturday for full inside/outside cleaning Car is not clean. Still sand ( easy to vacuum ) And many areas of inside and outside with minimal attention. And no gas available. Tried to leave message to discuss and no answer. Time wasted. Will not go back"

"The folks there are nice but I expect a clean car after a wash and this time all of the bug grime was still all over the bumper after they were done. Now I’ll have to clean it anyway. I might not go back again after this happened to me and then I saw all of the other photos like this. Details are important when it comes to washing a car."

"I picked up my mothers car from the shop and wanted to get it clean for her as opposed to just running it through a self service wash. This is the only car wash that was in the area. Their overall system is confusing. It’s part car wash/gas station/self service so I didn’t know exactly where to go. For $35 specifying exterior and interior, I expected that the car would be reasonably clean. I am not out to yell at employees, but I most certainly did not get what I paid for. I got gas afterwards and had to clean most of the car all over again. A lot of the car had tree sap that didn’t come off during the initial wash, but 3 people worked on the car wiping it down, yet they missed SO many spots on the car. Additionally, they put the electronic seats all the way forward, assuming for vacuum purposes, then never put them back. The pictures below are the many spots they missed and the tag that I used to clean up all of what they missed. Very disappointed and certainly will not return."