Crown Dodge Chrysler Jeep RAM

"Time Wasters, Car Gurus had the truck I wanted at 31,900. It took me days to get a cash quote and then I agreed and they took it back and added 10k verbally, would not get me a written quote after that. Spend 6 days back and forth and 4 different ppl. They just endlessly text and call and don't give you what you ask for. Be careful and watch for this bait and switch. Make them honor the price they list online or walk away like I did."

"Crown Dodge is honestly the BEST! They will work with you to get you the best deal possible! Communicate your wants and needs and you will drive home happy! I know I did."

"Dodge, Crown Dodge! Worst service department ever! I took my truck in for 3 different recalls. The first two were airbags and the third was a pinion nut. (Rear end). They gave me the truck back after the first two, stating that parts needed to be ordered for the other. I get home and realize that they had left the side cover off the dash. I called them and was asked, “well can you see the side of the dash when you’re driving?” No, but I’d like the part back. No biggie, they’ll put it on when I bring the truck back for the last repair. I get a call a few days later and was told, the rest of the parts were in. Great! I dropped the truck off on a Tuesday. Mind you, this is my work truck. I need it to earn a living!!! I called the following week, to check the status. I was told it still wasn’t done because they were waiting on parts. Parts they said were in stock 3 days before dropping off the truck! I finally get it back and they had used,or stolen half a tank of gas!!! Never again will I do business with this company! If you have a Chrysler vehicle, take it to someone else!"

"I recently had my 2023 Ram serviced at Crown. To say I was a little disappointed would be an understatement. 2.5 hours for an oil change, tire rotation and inspection seems a little long to wait. I had an open recall that wasn't addressed and noticed a small ding on the right front fender after the service was completed. I didn't remember seeing the ding there prior to the service taking place. I had to come in for a second time to get the recall addressed. I telephoned Britney Mooney about this but apparently she was too busy because I never heard back from her. I live in Ventura but figure next time, I will go to another dealership and take my chances elsewhere."

"Just bought a Ram truck, my fifth vehicle purchased in 11 years at Crown Chrysler in Chattanooga. All the staff there are very friendly and helpful, but salesman Terry Robey has been my go to guy for each purchase. This man goes out of his way to help you get into the vehicle you need. Go see the great people at Crown Chrysler and ask for Terry."