Pretzelmaker 3300 Broadway Street, Eureka, CA 95501

"they have really plain pretzel bread. it's like doughy and not tasty at all to me. so sad. I was so excited and it was so fresh but not actually pretzely"

"Pretzel Maker is my go-to place for pretzels!! I couldn't imagine going anywhere else in town. Thank you to the staff. "

"Watched an employee handle money, his phone, and wipe his nose before immediately rolling pretzels *barehanded* and then serving customers, all without washing his hands at any point. Incredibly bold etiquette for an establishment where the food prep is made visible to customers. The food here is fine otherwise but terribly overpriced, so I do feel it's important to be aware of the sanitation conditions if you're paying this much for it. Ate here today prior to witnessing this and felt sickened after learning how my food was prepared. Regretted the purchase instantly."

"I go here often, as I am an associate at a store close by, and every time (EVERY TIME) the workers are so polite and sweet. Really makes my break enjoyable. Appreciate their positive attitudes. You don't get that nearly enough in customer service. Thank you guys. Oh - the pretzels in nacho cheese sauce - bomb! Yum! And they have slurpees!"

"Ordered mozzarella bites got pretzels instead. Waited in line and spoke with the gal that took our order. She was very nice apologized and said she needed to get someone else cause she was new and didn't know what to do. She goes in the back and out comes Athena and she asks what I need and then asks if we ate any. The answer was yes my child had a few before the mistake was noticed. She then says sorry we gave you the wrong thing but you touched it so you have to pay for the replacement. If you mess up an order just replace it. There was just a few missing in the time it took us to return to a table and notice the mistake. She then looks at the cup and says that's more than a few acting as if I'm trying to return an empty cup. Told my wife what was going on and she took that moment to throw the cup I paid for away."