Dr. Veronica Rodriguez, MD

"Horrible customer service, they never answer phones, return calls or sign doctr orders. Patient care can be at risk with no proper follow up."

"This is the worst doctor office ever. You call and call and call and no one answers. No one answers the phone or the portal. I went in because I called for 2 days to get an appointment , I am progressively getting worse and two rude, incompetent front desk girls proceed to say we cant see you because they do not take walk in. Well I would have not been a walk in if they would have answered their phone from the begining. Then the one girl proceed to make a comment stating we are not an urgent care, well you are a damn medical office there to help your patients. This place is discusting , never clean, the front desk is rude and just sit there to collect money. They are all money hungry and have no patient care , manners or are competent. BEWARE AND DO NOT VISIT THIS CLINIC, i tried giving them a chance but they are not worth it, please get better care somewhere else this place will be reported."

"The front window staff is the most utterly unprofessional people I've ever dealt with. It's a shame that they're the face of the office and they have the smallest sense of what customer service and professionalism is. If a patient has an appointment at a certain time and they have been waiting already for an hour and a half, (my case) they shouldn't be bothered when the patient asks how much longer. I'm asking you to do YOUR job. Something that you get paid for. If being a front desk receptionist is not something you're capable of doing, then go find another job so that someone who's not incompetent like this receptionist can do a better job at answering a simple question without having to receive horrible service and attitude."

"This is a great group of Doctor's especially Teresa Flores, N.P. she has been my PCP for several years. She is professional, knowledgeable and concerned about her patients. I always receive a follow-up call regarding my test results or to see how I'm foing."

"Crooked practice that literally never answers the phone or messages in the portal. My husband and I came here, he's an army veteran. We called ahead of time, and they assured us that they would take care of us and that all of these reviews are fake. Well, I'm telling you right now they are not fake. Not only was I constantly lied to you over whether or not they submitted my referrals and prescriptions, they actually tried to make me pay for another appointment. They pretended that I never came in for that last appointment for my prescriptions even though I saw the nurse type it into the computer. I have had to call so many times since then. Now all of a sudden it's not in their system that I came in for prescription management. That's literally the only thing I came in for when I had my appointment. They DEMANDED that I pay for another appointment. They just want extra money it is a crooked establishment. Not only that but the doctor actually told my husband TO PRAY in order to help with his medical condition. That is absolutely unprofessional. I am not in church I expect a doctor to do their job not give me a sermon."