The Spa at Venetian Bay

"Visited for the first time today and was not at all impressed with my therapist. She used her forearm and elbow technique, not getting to my muscles for a deep tissue whatsoever, hurting me but not in a good way. I actually had to ask her to stop using that technique. I left feeling robbed and not relaxed whatsoever, kinda like leaving Massage Envy. This is spa with much higher rates and should have therapist who can address issues and spots of concerns for customers. The spa itself is beautiful, but I’d recommend stepping up the therapist to a higher level."

"I've had two massages here and both of them were amazing. The facility is very nice and the robes, towels, massage oil, etc. are high-quality. My only complaint is that both times I've been there, the common areas had loud talkers, people chatting away loudly with their voices echoing around the reverberant room. They have a sign asking people to keep their voices down so other people can relax, but apparently, some people disregard that. So even though the facilities are very nice, I can't really enjoy them because some of the customers are loud and obnoxious. I mentioned this to the front desk the first time, but they said there's nothing they can do. I think an attendant could politely ask any loud talkers to keep their voices down out of respect for the other visitors, but for whatever reason they don't want to do that. I ended up just going outside, because the little bit of traffic noise was better than all the chattering people. Today I found a quiet room on the end and got comfy there, but within minutes, a couple came in and ruined the relaxing atmosphere with their chattering, so I went to the dressing/locker room and waited in the peace and quiet till my appointment time. Perhaps management could make the locker room a little comfier for relaxing, since it seems to be quieter? Or designate at least one quiet area? Or quiet hours/days? I'll enjoy this place for the services, but don't expect much out of the facility's common areas due to some inconsiderate customers."

"Looking for a real deep tissue massage can be a challenge. Many massage therapists are not great at getting into the muscle w knowledge of how each piece works and effects one another. I've been disappointed multiple times. UNTIL going to The Spa and having Samantha as my massage therapist, she is incredible and a master at her craft!! She utilizes time properly so I get the most out of it, listens to me about ailments and gets in there GOOD. So beyond grateful to have found her. Deep tissue keeps keep my body functioning and in less pain, an essential part of my health regime. Also, The Spa as a whole is great. The sauna, the pool, the service is overall wonderful."

"Love this Spa so much. Staff Is awesome. Great environment, I could live here. Hot stone massage is aaamazing! I treated myself for my birthday to a massage here and it was a great decision. The Champagne buckets go down way too fast"

"This is THE BEST hands down spa experience I’ve ever had! The environment is so relaxing, and the hydra facial made my skin feel amazing. I also love all the recommendations my technician Kaylee gave me. Thank you for an awesome experience!"