Life Storage - St Petersburg

"This storage provides climate controlled storage units with a variety of sizes. It’s unfortunate that after my second month they went up in cost by $70 otherwise I probably would have used them longer. The storage area is always clean and the staff are very friendly and helpful. Bonnie in particular was a rock star for me as she went above and beyond to come to work early on the day of my move to get their elevators working since they’ve had issues over the past week or so. Her kindness and drive to help the consumer did not go unnoticed."

"We absolutely LOVED our time with Life Storage! What a friendly, welcoming staff. As often as we were there, they became family to us. They always had a minute to check in, made us feel safe with how often they were in the halls, and were always so helpful and accommodating. We would highly recommend them!"

"I recently had a few issues needing attention, and I must say, the experience has been outstanding, primarily due to the exceptional service provided by Bonnie. From the moment I walked in, Bonnie greeted me with a warm smile and a friendly demeanor. She was incredibly knowledgeable about my issues and had options available and took the time to understand my specific needs. What stood out the most was Bonnie's willingness to go above and beyond to make the process smooth and stress-free. She offered a tour of the facility, highlighting the cleanliness and organization of the units. When I had questions about the lease agreement, Bonnie walked me through each section, clarifying any doubts I had. The facility itself is top-notch, with excellent security measures, climate-controlled units, and easy access. But it's the customer service, especially Bonnie's dedication, that truly sets this facility apart. She even followed up a few days later to ensure everything was satisfactory and if I needed any further assistance. If you're looking for a storage solution and want to be treated with care and professionalism, I highly recommend this Storage Facility. Bonnie's exceptional service will make your experience seamless and enjoyable and building is kept exceptionally clean."

"Bonnie was the most helpful someone has been for me in a long time when it comes to customer service. I called her and the signal was breaking up. We got disconnected and she called me back as soon as she was capable instead of just waiting for me to call back or ignoring me. She helped me with a price discrepancy and helped me with the pricing of my unit when it increased by an exceptional amount. Thank you Bonnie! You’re a great employee and a better person for following through with your word. Picture for show because the review algorithm always likes it better."

"Amazing experience from the moment I walked in. I was greeted by a smiling lady named Nicole and Brian who offered me a coffee or a water. The building was super clean! I was given a tour of the property and was offered good prices on the space I was looking for. There is a lot of lighting in the building especially in the hallways. Easy parking and they have several carts to use. Nicole showed me the selection of boxes and packing materials they have."