Rosewood Healthcare and Rehabilitation Center

3107 North H Street, Pensacola, FL 32501

"If you are thinking about working at Rosewood, they are very unprofessional. They offer you things like flexible scheduling and vacation days after only a few months. However that’s not true and they are very unprofessional when trying to contact you. Rosewood told me they would be flexible with me when I had family coming in from out of state and told me they were going to offer a CPR class free of charge. Both were lies. The CPR class went from being free to it was mandatory to go online and PAY $15 for a new one with no reimbursement! And when I told them the days I would commit to work while my family was in town, they took that as my resignation. While I was working there, supplies and linens to properly take care of the residents was not provided. I had 5 showers and only enough linen to do 2 of them. One of the residents I showered said the shower I gave him was the cleanest he’s been in months! Residents don’t get washed every shift like they should and I seen more workers on their phones and with AirPods in than paying attention to residents and their needs. Soap, nail care products, lotions, wipes and barrier creams were very hard to find. I ended up taking my own and wiping them down with alcohol swabs."

"I went to visit my father and I must say that the gentleman who was at the front desk was very patient and helpful. After walking me through the process of checking in I walked to my father's room where I had a wonderful visit. I observed staff doing their duties I can't think of anything out of the ordinary but they were proficient at what they did. Nothing to brag or boast about but solid effort."

"My experience was wonderful when I arrived at Rosewood. The receptionist helped me get checked in and then she took me to my sister’s room. The nurses came to visit and explained the processes there for bedtime, meals, shower times, and for checking in to the facility. It was all helpful information."

"My mother is a patient at Rosewood Healthcare Nursing Home. I completely trust the staff to provide my mother with the loving care that I think she deserves. My mother is safe, clean, comfortable and in good spirits. I'm thankful for the wonderful, conscientious nursing staff and the nurses aids who care for my mother in the latter stages of her life. The facilities are well maintained. Finally, the administration at Rosewood Healthcare has supported me as I navigated through medicaid issues with placing my mother in their nursing home. Thank you sincerely, Jerry Hunter, Jr."