SmartStop Self Storage

"The associate Arron was very helpful and professional with his presentation of the company's policy. Answering all my questions before I could ask them. I appreciate his courtesy and politeness."

"My experience with this business was extremely disappointing. I rented storage online and made the payment, but I wasn’t given an online code. Instead, I was told that I could only move in during office hours. If you only provide service during office hours, why do you offer online sales? I urgently needed to move my items that night, but it wasn’t possible, so I had to rent another place. The next day, when I went to the office, they informed me that they couldn’t refund the cancellation fee due to their policy. I had to pay a month’s fee for a storage unit I never used. They are absolutely unhelpful and do not care about customer satisfaction. This experience is completely unacceptable."

"James & Aaron are both so helpful! Each time I go inside of the office, they have a positive attitude and help me with anything that I need! James is so knowledgeable. He is able to answer any question that I have. I really appreciate them both. Smart storage is so convenient! Thank you"

"I highly recommend Smartstop Self Storage. The staff is great, very friendly and helpful. Aaron in the front office has always been very welcoming and easy to work with. Made me feel at ease when I had to have a lock cut off because I didn't have the key (twice). It was never an issue to ask a question or get their help. They immediately responded. The building is very clean and has easy access. They are a great option for your storage"

"Online booking very easy just had a small issue with the rental agreement towards the end. Went to the office area and Aaron was very nice and informative of the policies and procedures every step of the way. He even walked me to my storage unit and showed me how to use their cylinder locks since I have never used one before. The facility is very clean and air conditioning feels amazing after being in the heat moving my stuff! You don’t have to worry about security or the homeless population in the area as they have a zero tolerance for any of that and every entrance and hallways have security cameras on the property! Absolutely recommending this location to anyone looking for a storage unit in the future!"