Allegiant Air

"The flight attendants can benefit from Sensitivity Training, so they can learn how to appropriately handle passenger situations. I'm left with the impression that caring is not a part of Allegiant Air's corporate culture."

"I recently had an issue with a flight delay and was quite dissatisfied with the service I received from the Allegiant Airlines call center. However, after emailing customer service, Michael S. promptly acknowledged my email within 24 hours and quickly provided a resolution. His professionalism and efficiency turned a frustrating experience into a positive one. Thank you, Michael, for your excellent service!"

"Terrible customer service, rude customer service, not organized at all, we were told to get out of line and wait till 2 hours before only to stand in a 2 hour line, when they decided to do shift change then had 4 people checking priority and one person working her butt off a line wrapped around the building! Had to call people out of line to get them on their flight due to running so far behind. Terrible management! Don’t recommend flying allegiant from Clearwater!"

"My wife and I really LOVE Allegiant Airlines. Costs are low, services are always point on and best of all - NO seat reclining. While they may go to every major city, there is usually a regional airport close by. For example instead of paying 3x to 5x for a flight to Charlotte, NC, we fly to Concord, NC, 15-20 minutes north of Charlotte. Same to visit in-laws in way northern MD,, much cheaper to fly to Harrisburg, PA, which is 30 minutes away, rather than BWI, 90 minutes away. My wife is handicapped and they always cater to any needs she has getting to and from gates and on and off planes. They have been fantastic. We still love to travel and always fly Allegiant whenever we can. And that’s not the best part! They give veterans an even sweeter deal! No bag fee, no carry on fee and no seat fee - unless you want to reserve specific seats. As a retired Marine who served in Vietnam, it’s great for the recognition. Love dis airline!!!"

"Wasn’t to bad, the bathroom is TINEY even for me being 5’0 so I recommend using before flight smells good though. Only downside some flight attendants seem like they don’t like their jobs…"