Public Storage 5880 66th Street North, St. Petersburg, FL 33709

"This review is for the corporate policy. Not for the assistant that runs the place. She is fabulous. Or the place itself easy to get into and very clean. But this is about how they systematically raise your rate. I think the plan is three times in a year. I literally moved to a different unit because the rate kept being raised. Didn’t think anything about it BUT today I just got an email that this new unit was getting an increase starting 9/1. It’s just downright greed. So I will be taking my stuff out of there and just making room in My Home for it because I hate to be taken advantage of by corporate greed. If you agree, call the corporate number and Complain. We have to stick together."

"Josie is amazing. She goes over above and beyond for her tenants. She is great at what she does and is just a great person in general. Josie really looks out for you and your property. We are now previous tenants, but I still felt the need to share because she was so great in the time we were there."

"The Customer Service Ms Josie is asesome A+, she explained everything, current charges and future charges, well explained. Josie keep the yout CS Skils hope you get a good raise, well deserve,good job."

"DO NOT rent a unit here. I have had perfectly good rental experiences with Public Storage elsewhere, but not here. The booking experience was kind of annoying. I was moving from Texas to Florida. On the online reservation system I couldn't set the "move-in" date more than 2 weeks ahead of time for whatever reason and even called to inquire about it. They didn't do anything to work with me even though I was trying to get things lined up ahead of time. So I ended up reserving the unit anyway and paying for it before I was even physically in the state. When I show up the unit that was assigned to me was visibly damaged. The walls are completely covered patch-work style in plywood instead of drywall. This particular unit had a huge hole in the wall to the point I could see the contents of the unit behind it. I could have probably fit my entire body through that hole. I immediately tell the onsite staff and she's apologetic. She finds me another open unit (luckily there was one available) and asks me to inspect it. It was fine, still patch-work style plywood covering the walls, but no gaping holes in the wall. The administrative process of moving me out of the original, damaged unit and into the new unit was problematic. They ended up double charging me for the insurance or something. I kept calling and being reassured the charge would be refunded. I get a physical check in the mail weeks later. Fast forward 8 months. I buy a house and need to move out my belongings. I hire labor to move my belongings. As these men are unpacking the storage unit I am seeing TONS OF ROACHES scattering away from boxes. The movers handled it with grace, but I am horrified. I was afraid to move any of these belongings into my new home. Luckily I have an oversized two car garage and have the movers place all my belongings in there before I end up bringing it all into my home. As I'm unwrapping and unpacking things, I see these little brown pellets everywhere. A quick google search to find out they are ROACH FECES. In the cracks of my sofa that was shrink wrapped. Inside drawers of wrapped furniture. Inside boxes. Everywhere. On everything. I'm internally vomiting at this point. The next few weeks are spent deep cleaning everything to circumvent a roach infestation in my new home. I didn't raise this issue with staff because I honestly don't expect them to do anything about it. How much they care about their business shows in the condition of their units. It's absolutely insane that I paid $220-275 a month for this storage unit. Yes, the price increased after a few months of renting the unit. Also, they don't refund partial payments after the full month's rent is paid for even if you've vacated the unit. ***TLDR*** I am writing this review to warn others to stay away from this place. If you care about your belongings I urge you to find another storage facility and save yourself the hassle of deep cleaning everything you own or throwing everything away."

"Don’t do it, Josie may be a nice person, but her leadership doesn’t care, the facility is trash and German roaches run wild. I wish I could give a worse star, but I can’t."