European Wax Center

"Drove over 30 minutes and came 20 minutes before hand. There was no one at the front desk for a good 4 minutes. Then, she said last two appointments are booked. We waited a bit and the last appointment seems cancelled, so I requested to take me just for eyebrow waxing, but she refused and proceeds to tell us she can’t make appointments after 7:46. Not good customer service, not coming back."

"I came in out of town however I use EWC at my home town Ft Worth Texas. I get back to the hotel to check in the mirror and i see a lot of long hair left behind on my backside, I get that I came in at 3 weeks and have short hairs that can’t be removed, but the hair on my back side was long enough to be removed with wax. I spend enough money to have a Brazilian done and I would hope that the technician would do their due diligence to remove all hair especially if it’s long enough to do so. Pretty disappointing that my backside is patchy and can’t do anything about it until my next session."

"I’ve been going to EWC for years and I’ve been to 5 different locations. The front desk staff at the South Tampa location are always friendly, I never wait for more than a few minutes for my appointment, and the technician is great. I’ve been going to Ana and she is really sweet!"

"Very negative experience, this was my 2nd visit. My first being probably 2+ years ago. I went in for a long overdue brow wax. The lady who did my brows pulled off the skin on both the top & bottom of my brows. To the point where I was bleeding from above/below my brows on both eyes. After applying wax 5-6 different times, and my skin actively bleeding from 4 different places, the waxer then asked me if I had been using retinol. I informed her I had used it 1x approx 7 days ago. At this point the waxer informed me of a sensitivity issue with waxing & retinol. Bleeding I was led to the front desk where another person scrambled through drawers looking for “a copy of the medical clearance” with the info on retinol. Never producing the document, the woman then stated they would comp the service (which I did appreciate). My main issue is that the waxing was done so many times before the issue was raised. Now I’m left with red, exposed, and bleeding skin on so many areas. I know I had a waxing break for a while, but previously I’ve waxed for many years, and never did I have something like this happen."