Octapharma Plasma
7124 Winchester Road, Memphis, TN 38125
About the Business
Welcome to Octapharma Plasma, your local plasma donation center conveniently located at 7124 Winchester Rd, Memphis, TN 38125, United States. We are dedicated to providing a safe, comfortable, and rewarding experience for all our donors. Whether you're new to plasma donation or a seasoned donor, our friendly and professional staff is here to guide you through every step of the process.
At Octapharma Plasma, we understand you may have questions about donating plasma, such as the location of the nearest center, the donation process, and the financial compensation involved. We are committed to addressing all your queries and ensuring a seamless donation experience. Our Memphis center welcomes both appointments and walk-ins, making it easy for you to donate at your convenience.
For first-time donors, we provide a comprehensive orientation, including a health screening and medical questionnaire, to ensure donor suitability and safety. Please bring a valid photo ID, Social Security Card, and proof of current address to your first visit. Active military personnel should provide their mailing and physical address.
To make the donation experience enjoyable, our centers offer free WiFi and HD televisions. Feel free to bring books, tablets, or music players with headphones. However, for privacy reasons, phone calls and photographs are not permitted in the donation area.
Your health and hydration are crucial for a successful donation. We recommend drinking 6-8 cups of water or juice the day before and the day of your donation, and consuming protein-rich and iron-rich meals at least three hours prior. Our staff is here to provide tips and guidance on how to prepare for your donation.
We adhere to all U.S. Food and Drug Administration guidelines, allowing two plasma donations within a seven-day period, with at least 48 hours between donations. Your body replenishes the donated plasma within 24 to 48 hours, so staying hydrated post-donation is essential.
Returning for your second donation is important, as it allows us to test your plasma sample for safety in life-saving medicines. We compensate you for your first donation, even though the plasma is not used until your second visit. Be sure to return 2 to 14 days after your initial donation.
For Spanish-speaking donors, our centers welcome you. Please contact us to confirm if your local center accommodates Spanish-speaking donors.
Enhance your donation experience with our mobile app and OctaPass, allowing for a seamless and efficient process. Discover your potential payment level based on your last 35 days of donations and earn points for tiered rewards, including Express Passes and e-gift cards.
Visit our FAQ page for more information, and we look forward to welcoming you to Octapharma Plasma in Memphis, where your donation makes a difference in saving lives.
Photos
Hours open
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews
"Overall experience was good and I will return. Staff was nice and attentive but seemed to be short staffed. Took much longer than expected, but it was my first time. I expect return visits to be much shorter."
"Returning/New Donor here. I called this facility ahead of time for a couple of questions and the clerk was happy to help answer all of them, and was professional and courteous. The facility was very clean and smelled good. The staff was very helpful and knowledgeable. The physical was quick and easy. I was donating within an hour, with a low pace of patrons at the time. Everything felt safe from start to the completion of my donation, including the activation and payment process. Well done."
"I had no issues at the Winchester location. They were patient and experienced enough for me to feel comfortable. They don't pay the best and some days they're short staffed but these issues aren't their fault and they seem to do their best to rectify problems if they can. Most staffers are professional and kind but they will match your energy if you come at them with a bad attitude. The Octapharma corporation could do more to support the staff with a sleeker modern appointment system and updated equipment but once again, this is beyond the control of the workers. Above average experience but there is room for improvement. I am concerned that the amount extracted is linked to your day to day hydration but several associates and a manager (Meghan) reassured and provided me with an explanation."
"Very bad experience. I really wouldn’t even give them one star. The people sticking were very inexperienced and there were multiple problems with everybody literally there. The woman named Brooke who stuck my arm didn’t know what she was and the girl I guess training her didn’t know much more than she did. I have donated multiple times and nothing happened. My arm was very swollen and bruised up right after I donated my arm was purple the next day I would not recommend the Winchester location to anyone period."
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