Access 3320 Texas 256 Loop, Palestine, TX 75801

"I used to get my therapy done here but now I don’t go to them and the reasons why is because, when I first started going things we’re good, I told them about my issues but they were always calling my mom and telling her that we have to reschedule and that happened over and over I was always getting pushed back and when my therapist quit I got a new one and the first day I went she didn’t look me in the face she wasn’t paying attention to me and once I got quiet she started to yell at me saying AND WHAT ELSE IS YOUR PROBLEM?!?, I ended up crying and running out my therapy session and completely left access that month."

"I been with them for years. I don't know what the deal is with how they manage the case managers but the one that they assigned me only comes into Palestine once a week and the rest of the days they are in Cherokee county. Palestine clients just get screwed. It's honestly down right sad to be honest."

"I'm just happy that I found a good psychiatrist. I wasn't happy the first two days I had a appointment, but after receiving treatment and medication I realize that I was just unhappy in general. Now that my doctor has helped me so much I can breathe. My family can breathe. My mom even feels like she got her son back."

"I get new doctors every three months because they always quit or move. I’m always having to start completely over with explaining myself and the doctors act like they don’t even care, it’s just another pay check for them."

"Awful, awful place. If you weren't suffering from mental illness before you came to access, after dealing with the incompetent people who work there will surely have driven you crazy. Cindy and Yolanda and Rick are the only good things about that place. There's not a single certified Doctor on the entire premises- every Dr you encounter will be through webcam. The women in the back who are there to do intake are incredibly rude and condescending. They all remind me of Jane Umbridge from the Harry Potter series. Do not expect to get your prescriptions filled on time, but do expect to jump through hoops to make sure these idiots are getting their state payout. You will feel crazier and more depressed coming out than when you went in. I'd advise against access and it's pitiful services. Find a real Doctor or psychiatrist and skip this hellhole of a clinic. Save your sanity."