Psychiatric Alternatives & Wellness Center

"I had a great doctor working with me and my medication management. It's unfortunate that the policies that govern this practice are geared towards maximizing revenue rather than showing empathy towards their patients. I knew they had a late/cancellation/no-show policy that required that I provide advanced notice so I am not charged. I *thought* the policy was 2 days notice to avoid a fee. No, it is 48 hours notice. Semantics. However, because of how the policy is worded, I missed the cut off by 5 hours and was charged $150 for cancellation. I gave 2 days notice, but because I was 5 hours short, they charged me $150. There was no exceptions, I was told. Yes, I should I read the contract more closely...I associated 48 hours with 2 days (like a normal person). Nonetheless, a practice that cares more about profiting off their patients through junk fees is not the type of practice I wish to give my business to."

"Had a couple appointments. Doctor seemed stiff and reading from a script - not really what you want when moving across the country and having to start all over with a provider. Then my insurance changed and they dropped me like a hot potato, without even trying to find a solution. I would have paid cash or something, but wasn't even given the opportunity. Only reason for the star is they were kind enough to refill my Rx before dumping me back on the street!"

"I love chatting with Dr. Esfahani each week. She's incredibly validating and encouraging of my personal growth, while keeping it real and honest to help me make progress. I appreciate when health care and treatment is a two-sided conversation between the provider and patient. I feel our exchange is satisfying in this regard."

"Dr. Zeltser was very receptive, clear, and supportive during our first visit. He made sure I was aware of the work and commitment that comes with therapy and has been flexible and adamant about scheduling appointments which shows me he cares and is serious about the work he does! I am looking forward to working with him."

"Dr. Khazaeli is a phenomenal psychiatrist. I have recommended her to several people and they have all reported a similar excellent experience. She really takes time to listen to her patients, and also makes sure to follow up on things that make her patients feel like she was paying attention and cares. She really tries to get to the root of the issues that her patients experience."