DLO Tecumseh Crossings Patient Service Center

"I highly recommend Kathrine! She is sweet, professional, and compassionate. Although I couldn’t have my labs drawn at the time I was there (not her fault!), she was wonderful to work with."

"Signed in, their system stated 3 minute wait time, another person came in (without appointment) and was taken before me. My 3 minute wait was almost 30 minutes. The kiosk is a joke and not accurate. The technician was great but their process not so much. I will take my business elsewhere next time."

"Every single time I come in here even if it’s just opened I wait almost an hour to be seen. They don’t have a receptionist and the staff in pharmacy are absolutely helpless. Asked if they could unlock a bathroom for me she literally said no you’ll have to ask the DLO receptionist which again there isn’t one lol! Extremely poor customer service…."

"The staff was skilled, prompt, and friendly. They did a fantastic job keeping my 2-year-old calm and even had him smiling about getting ice cream after the visit."

"DLO Norman on Porter Avenue has a large parking lot, efficient staff and I was seen right away. On my first visit both of the buildings on the property were being painted. I could not tell which building had the DLO lab in it. I eventually figured out which bldg it was. This DLO is located in one of two separate professional medical buildings. The lobby is large. Patients must check themselves in. There was no receptionist when I visited. It was very easy to check myself in on the ipad. It asks basic questions: name, phone, and date of birth. I no sooner sat down then the phlebotomist (trained professional who draws blood) called me back. She did a great job drawing with barely a little pinch. She also took my credit card and I was given my receipt all in the same room. Very efficient. This was my first time to this DLO. I will return. Parking- patients can be dropped off at back of building and walk up steps or use two wheelchair ramps."