O'Reilly Auto Parts

"Chris, the store manager, and his co-worker, Brian, went above and beyond what most stores would do for a customer. Chris spent a considerable amount of time on the phone trying to help me. When I finally got to the store, he again went beyond what was explained. He replaced an out of warranty battery for me because he wanted to make sure I was safe and comfortable. I highly recommend this store!!"

"I highly recommend this store because of Jesse who works here. He provided exceptional customer service. He helped me locate what I needed informed me of the differences and what was cost effective. He was so knowledgeable and kind and even installed my windshield wioers. He even took the old ones and boxes of the new ones away.Jess3 is incredible and I am now a customer for life! Thank you Jesse so happy to have met you and I really appreciated your kindness."

"The young man who helped me was SO sweet in assisting me in choosing the right product to buy, and didn't mind when I made a change to another brand at the last minute. He installed the wiper blades I purchased quickly, and I was on my way. Five-star star customer service! Thank you."

"The assistant store manager is extremely unprofessional. As I went to pick up my battery replacement, the ASM was struggling to locate my warranty. As I began to describe why he was unable to find the warranty (because it was under a new phone number) he interrupted me saying “let’s not get into all of that right now.” He continued to struggle and i made a second attempt to help him and he gave me a disgusting look. He was definitely the most unprofessional individual on staff, the other two associates older white lady and Jessie were extremely helpful and friendly. I’m surprised anyone saw ASM potential in such a disrespectful, close-minded, and ancient individual ."

"Came in and asked to get my veichle looked at and was told to wait, they were short staffed so i waited a while and when he finally came out he just stood there like he didnt wanna really help so i popped the hood and pulled it open for him. When he finally looked at it we went inside and said he didnt know what it was a couple of times till i kept asking "are you sure" then he was like i think its this one, so i asked to see it and said he didnt have any in stock so i asked if he could write the name down, he said "we dont have any paper" after i kept looking at him he went and got a piece of receipt paper and handed it to me. If you cant do your job properly and write down the name on a paper of whatever is on your screen instead of having the customer write it down than get another job smh extremely unprofessional!!!! To top it off his shirt said "Manager" i believe his name was Ken... Never coming to this O'Reilly anymore..."