Right at Home

"My mom's primary care doctor recommended this agency. They seemed fine over the phone, and we had April come out for a home study. My sister was impressed with Arpil, who seemed like a "get it done" person. Unfortunately, although April promised to email information to move to the next step, there was no follow-through. I called the agency and also called April directly. Our call was interrupted by one she had to take, and she promised to call be back. We never heard back from April or anyone at this agency. Now we are back to square one."

"Where should I start? Dependable? Not at all. If I were to no call no show at work I wouldn’t have a job, yet it happens all the time with this company. Trained staff? Nope! I should not have to explain how to wash dishes. Yet I had to explain that the sink needs to be filled with warm/hot water. Not just use a wet sponge and COLD water. Keeping my grandmother hydrated has also proven to be too hard of a task, or changing her clothes or depends. I should not come home to her still in last night’s pajamas and a soaking wet diaper because she hasn’t been changed all day. I have caught the caregivers sleeping while at my grandmothers also. I might not live in the area, but I have cameras on her house. I can see everything. They also will skip meals which blows my mind, their job is to make sure she’s clean, fed, and hydrated. They can’t do any of that. Absolutely shameful. I will be updating with videos if I can figure out how to blur my grandma."

"Right at Home has sent the most caring, dependable and intuitive caregivers to my parents' home over the last several months. We have been able to establish long term relationships with them - they become a part of the family! Oversight from corporate has been very appreciated - Tracy has always made sure that the caregiver is compatible with my parents, providing what is needed, and asking what changes need to be made. And if our schedule changed, flexibility has been available. The caregivers have been easy to communicate with, and so very responsive to any specific requests. I highly recommend Right at Home Pensacola!"

"I have worked here for 1 year now and love my job and my crew!"

"Love and appreciate my RAH of Pensacola family!! I've been employed with RAH of Pensacola since December of last year and I can honestly say that working with this company has changed my life for the better. I started off working as a caregiver and 2 months later promoted to Scheduling Coordinator. RAH has been such a blessing to not only their staff but our community too!"