Lexington Health and Rehabilitation Center

"I first want to say I NEVER rate or review a place I work at. However, I feel compelled to, given most recent events. Anyone who works in healthcare or has had exposure to the healthcare field would admit there is not a building or facility without its issues or occasional problematic staff, and many facilities share the same issues, staffing issues, issues with food etc, a lot of complaints happen due to a lack of understanding of the inner working and limitations we have with current regulations, budgets etc, it’s very rarely your staff that is the issue and most usually our hands are tied with many complaints, which is where health care reform would help. With that being said, the staff at Lexington health and rehabilitation are the best I have worked with, this includes our new management team which many would say is a rare phenomenon in the nursing field, usually going from bad to worse. Angela and Dennis really care for the patients and the staff. When our building had a actual fire, I was overwhelmed with emotion at the humanity displayed by our staff, despite the very real danger to their own lives, staff responded quickly, evacuating patients thru the smoke and out of the building, knowing that the fire could potentially worsen, spread and ignite oxygen. We are called to care for our patients daily, however, we are rarely and nearly never put in a position to put our life before them, but that’s exactly what I witnessed. Maybe we don’t always get your food tray exactly as you ordered, or we aren’t in your room as quickly as you would like, but one thing I know is, and please understand that I value every patients life, but that the Lexington staff are willing to put their lives on the line for your 90 year old grandpa who has lived his life in a heartbeat and without hesitation. And if that doesn’t speak volumes of the staff and facility, well, nothing will."

"My father passed away peacefully on June 30th and was cared for by Hospice and the Lexington nurses that he adored. Since his passing I have been unable to talk to anyone in the administrative departments including the Administrator. It has been 11 days and no return calls or I am told they are not available. Completely unacceptable!!"

"This place has too many ups & down. With each change of management staff, hopes run high but the disappointment continues when they are suddenly gone. This has been happening every since Greystone handed facility over to new owners! Time & time again there are issues with patients not getting balanced meals or enough food. Where is the food going. I have seen patients receive one item on their plate at breakfast & lunch. No vegetables, no bread.- just an egg or a piece of meat with a glass of juice. Anemia & weight loss have resulted for some patients. AHCA should investigate this! Administrators have come & gone. I haven't met the latest one but I'm hoping for good change. The inside of the building is at least being cleaned. Please help with the food situation. Patients are suffering. I pray that your response is true & results will be seen!"

"Absolutely horrified after I called my grandfather and found out none of the nurses or staff is caring for him. The poor man is in there needing aggressive antibiotics TWICE a day. He’s lucky if they come in once! We have already called and left complaints, with no change at all. Absolutely disgusting. Unprofessional. Not sure how this place is even open. Don’t ever send any of your family members here!! And if you do, have your attorney on speed dial!"

"I definately have seen the worst of the worst in employees and rooms! From attitudes to staff IGNORING needs of patients! They transferred my dad from hospital, put him in a room with no beds made...finally 1 gentleman made the bed...6hrs later, I have to call there at 10pm and ask why nobody has been in to see him!! He never felt like such a nobody! His sugar, BP , nothing was done! Antibiotics...nothing...pain medicine...12hrs later they finally give him 1! What kind of place is this???!!! Lets not.leave out how he has other patients trying to get into his room in middle of night! Other patients yelling all hours of night about cheating and constant swearing back and forth ..really?!! No supervision at night! Staff there for a paycheck and nothing more! Shows 100%"