Sally Beauty,

5028 Airport Road South, Naples, FL 34105

"IF I COULD LEAVE NEGATIVE STARS, I WOULD. WENT IN TO BUY COLOR AND PRICE WAS DIFFERENT AT COUNTER THAN WHAT WAS ADVERTISED ON TAG ON THE SHELF. NOT A HUGE PRICE DIFFERENCE, BUT IT’S PRINCIPAL. THE TWO PEOPLE WORKING , A LADY AND A YOUNGER GIRL. SHE GRABBED THE TAG FROM THE SHELF AND SAID IT WAS OLD PRICING FROM JANUARY. I SAID , SO YOU SHOULD HONOR WHAT YOU’RE ADVERTISING! SHE SAID NO, WE DON’T HAVE TO DO THAT. THEY WERE CLUELESS AND RUDE! I WILL NEVET GO BACK TO THIS LOCATION ON AIRPORT/PINE RIDGE AGAIN!"

"I am not sure her name I belive she said florez or floaze She was a cahsier today (on 02/13/2024 at 3:45ish pm )she was so amazingly kind and very helpful! She helped another lady with her hair problems in the store as well. she was wearing a cute green yellow ish dress. Really friendly and very down to earth! She did an amazing quick job at checking me out and was very friendly and kind to everyone in the store that came in to!"

"terrible! Wouldn’t let me put hair extensions up to my hair to help me color match. How are you supposed to buy $200 worth of hair extensions if you don’t know if they match the correct blonde. As a hairstylist, that makes absolutely no sense. Will never go back."

"Maria (store manager) is rude; screaming at employees in the office with the door shut and everyone in the store could hear her. Torre (employee) had to go tell the manager to keep it down. The store was packed. What manager does this? The 4 for $25.00 was a fabulous sale. I left one star due to the manager embarrassing the employee and making a scene in the store. *Please know I will go to other Sally's Beauty Supply stores to get my hair products."

"I just returned from a terrific shopping experience @ Sally's @ this location. I needed professional guidance & reccommendation on dying my hair. AMY navigated me through every product & step along the way, she was so patient with me & left me feeling confident. I was wary going in on a Sunday thinking all the knowledgeable people would be off but I feel like I struck the jackpot. Amy was wonderful & I am very grateful. Thank you for your incredible customer service today!"