Freeman Roofing

"Freeman Roofing did an exceptional job on the reroof of my older home. They finished a difficult project on-time and within a reasonable budget. However, they offered to schedule a wind mitigation inspection for me. I paid them for the inspection. 3 weeks later, the home inspection company insists they haven't been paid. The fact that this simple task cannot be closed out reduced their rating from 5 stars to 3."

"i am pleased with Freeman Roofing and their personnel. Pricing was fair and competitive. I am very happy with the Atlas shingles. Workers are professional and friendly. Clean-up after the work was excellent."

"I would not use Freeman Roofing ever again. I was the facility manager of our church, and we requested a quote from them, and two others. At that time a man named Frank worked for Jimmy Freeman, and he was the only roofer who took pictures and explained to us what needed to be done. The other roofers just looked up at the roof, and gave a price. Freeman's price was the most expensive, but they were the most thorough; so we went with them. The day of the service I ended up in a heavy discussion with Jimmy, the owner, as he was installing the wrong screws that Frank had described to me needing to be installed. I almost canceled the work then. Then he returned, and acted surprised that there was even a screw that had a cap on it (to protect the rubber seal under the cap from rotting). A few months ago we had to figure out a way to get on top of the roof that Freeman had worked on, because we had a wall that had water damage years after their work. Upon getting up onto a 30' high metal roof. I finally saw the work that we paid so much money for. What I noticed was that entire side (wall side) of screws had NOT been installed. The previous screw-holes were left empty. Because of the water damage, and replacement of an entire wall, I called Freeman to come out. I never could get them to even look at. So a couple months after that I called again, and told them that we were looking to replace the old roof. THEN they showed up. I explained to the person the problem, and asked him to simply get Jimmy Freeman to come out and install the missing screws. I received a call that this would not be happening. Freeman Roofing does substandard work, and does not back up the work that they do. If less than one star could be done, I would have done it. Having had a business, and knowing how "The Best In Pensacola" works ... reviews and votes are from friends and customers that do not know the full story after they signed the check. BUYER BEWARE OF THIS BUSINESS"

"TL;DR: They called me, unsolicited, on my personal number with high-pressure sales tactics, asking for my name and address, then showed up at my home and trespassed around taking pictures. They were aggressive and/or rude each time I spoke to them. This company called me on my personal cell phone, unsolicited, and harassed me about fixing my perfectly functioning roof. I told them that I don't need my roof replaced and if I did, I would call THEM and I don't appreciate being solicited on my personal phone. They said they got my number from someone 3 houses down named Marcus. I do not know anybody named Marcus and I'm on good terms with all neighbors. The person on the phone was argumentative and tried used high-pressure tactics to try and get my name and address and sell me a new roof. When I responded in kind, he told me that I'm a rude person and hung up. Today, Freeman Roofing showed up outside my home while I was away. My wife was home alone when a Freeman Roofing employee ignored my "NO SOLICITING" sign and stalked all around my house after nobody would answer the door. From my personal experience, Freeman Roofing has harassed my family and I would not recommend them to anybody."

"Freeman Roofing did a fantastic job on my roof and chimney rebuild. They are easy to work with. Everyone I dealt with was very friendly and helpful., answered all my questions and they were not pushy about me having to sign a contract on the day they came to give me a free estimate. Even as expensive as roofs are now a days, I feel like I was given a good price."