Mazda of Fort Myers

"A 5-star customer care experience I experienced at Mazda of Fort Myers. Expect to receive a warm welcome from the professional sales team as you browse/purchase a new/certified used Mazda vehicle. I never felt the pressure to instantly buy a vehicle here. However, the choice to purchase a vehicle here in my opinion is one of the best decisions one can make. 1. Inventory outstanding. 2. Exceptional customer care experience. 3. Exceptional upbeat vibe/environment. 4. Exceptional display of all new/precertified vehicles. 5. Mazda's reputation for outstanding engineering, design, and vision forward customer expectations."

"UPDATE: They sent me an email acknowledging there was an issue. I emailed them back, they did not answer my email. I am still suck with a car that constantly needs to be fixed. I have no money left to pay for the repairs. I will continue to share with everyone these Updates, until this problem is resolved. They lied to me!!! I have no car just a $16,638 car payment. They said they would give me a different car, because they sold me a lemon. I would just have to wait till they had a replacement in stock. Six months later I was forced to take the lemon. They said the car was fixed. The battery needed to be replaced, the passenger knob fell off, the gas tank door didn’t open, the back hatch door would not stay open ( It takes two people to take things out of the trunk. One to hold the back hatch door and someone to take the items out.) the engine blew, and the brakes need to be replaced. The car is still inoperative, currently in the shop getting what I can afford fixed like the CV joint among other things!. No one cares. I still owe $16, 638 for a completely unreliable vehicle that was never safe to be on the road to begin with! NEW UPDATE!!! 7/26/2024 Engine Light still on, car leaks when it rains, I found out they sold me this car with the whole break caliper rusted. Mazda of Ft Myers Royally…. Me over. Still did nothing about it. They made promises that they didn’t keep."

"Great experience with Mazda of Ft. Myers! It was a true team effort by a group of passionate people pleasers. We were greeted right away and wound up in the very capable hands of Victoria Munoz. She really knew the features of the vehicles, had a very positive and pleasant demeanor, and demonstrated a true desire to ensure we left happy and satisfied. And that we did! The GM introduced me to a color combination I fell in love with and brought my spouse pizza because we hadn’t eaten all day while Rodrigo worked a deal that we were quite pleased with. The finance manager explained the entire process to us and made us feel very comfortable. If you’re in the market for a great new car, give a Mazda a try and don’t go anywhere else but Mazda of Ft. Myers!"

"Everyone was so helpful! All my questions were answered and the whole process was very smooth. I felt heard and everyone seemed happy to help. Shane did most of the heavy lifting of the whole process and I left only a few hours later with a new car."