Bert Smith Subaru

"What a fantastic experience we had at Bert Smith Subaru. With 20+ years of experience, Salesman Tony Kritikos is amazing. He is an encyclopedia of Subaru automobiles. His knowledge, patience and kindness with us while we shopped, hands down makes him the best salesman out there! Thank you Tim!"

"Tony and his team were fantastic and incredibly supportive. As a young woman, I was initially concerned about navigating the car-buying process on my own, but their kindness and assistance put me at ease. They helped me find the perfect car within my budget. Tony was outstanding, and I can't recommend him and Bert Subaru highly enough! Thank you so much! :)"

"Great experience at Bert Smith. They hooked it up with a great deal on a great car that I've been very happy with. Nice lobby, pleasant staff. Iman was very professional and helpful, especially for my first time buying a car. He made the process clear, and even helped me with insurance. Highly recommend him in particular. The business manager is very pleasant as well. Overall great team."

"TLDR: An amazing car buying experience due to knowledgeable and friendly staff focused on Customer Experience. Took the fear of car buying I previously had away. Highly Recommend Bert Smith Subaru! Review: My last car buying experience at another local dealership years ago left me with a fear of buying a car due to extremely pushy Salesperson who essentially lied due to lack of education and a finance department that clearly used intimidation and omission of detail to get you to purchase add-ons. Fortunately after my recent experience at Bert Smith, that has changed for the better. . A couple of weeks ago, I went in to test drive a CPO ‘23 Outback Onxy, even though I wasn’t planning to purchasing the car that day. I had messaged them ahead of time and Jay had confirmed the car was available and what time would be good for a test drive. Upon arrival Jay introduced me to Tony, an amazing guy and Salesperson, who already had the car ready to go. After talking with Tony and test driving the car, I decided to go ahead and buy it. Through the entire purchase, Tony was beyond amazing. His experience coupled with focusing on my needs and answering questions to ensure the car was as the right fit versus trying to snag a sale made the entire experience easy and fun. We all know that car buying is rarely a short process but it flew by! Being a numbers guy, I asked many questions about not only the price but certain warranty and add-ons I already had planned for in my head. He gladly ran all the numbers for multiple monthly options for all the scenarios I could come up with so I could see the exact breakdowns and choose what fit best for me. This was really helpful versus prior experiences at the other dealership where they throw “estimates” off the top of their head and then you get a surprise payment. Also, how many Sales people have prior customers walk by to say a quick hello when they were coming in for service? Tony had a few, which was awesome to see how many people he had made connections with over the year. Going into the finance department, I was setup to finalize the Sale with Amira who just added to the experience. In addition to bonding over both being dog lovers, she had everything ready to as well as some additional options that I could add if I wanted. While she took the time to explain the options and why I may want to consider them, I never once got the feeling of her pushing them on me. Once I had made my decisions, she surprised me with the fact that my out the door final monthly payment had gone down slightly. Hands down, I would 110% recommend shopping at Bert Smith Subaru not only for a great vehicle but especially if your concern is AVOIDING pushy, vague, sales focused only salespersons. I felt relaxed and in control of the sale the entire time. If you do, ask for Tony!"

"10/10 experience at Bert Smith. My car Buying experience was made exceptional by working with Michelle Barnes in sales. She was exactly the person to help me with the purchase of my new Crosstrek. Michelle made the process enjoyable, didn’t pressure me, and gave me an unbelievable deal. I love my new car and am so happy to be part of the Subaru family. Driving it for a few days and the quality and driving experience is next level. I even brought my mom back to work with Michelle to see if we could get her in a Forrester. Ready to make the whole family Subaru drivers. Thanks Michelle! You are most of the reason I went with Bert Smith to buy my car. Hope they know they have a valuable asset in you as an employee :)"