ACE Rent A Car

101 South New Warrington Road, Pensacola, FL 32507

"The rental company is great. Stuart was awesome. However, PRICELINE, shows this as an AIRPORT rental. This is not at the AIRPORT. It is in town, please be aware you will need to make adjustments to your schedule."

"We decided to rent a car while on vacation in Pensacola beach. Thought we'd have to Uber to rental but they sent someone to pick us up. They are over 20 minutes away. On top of that they took us to airport after we returned the car. In my opinion they went beyond what most places would do. Plus they were very friendly, the car was clean and nice. Only reason I didn't give five stars is because they only allow 150 free miles a day but their service makes up for that. It was an awesome experience. The driver that picked us up, David was a very nice and polite young man and let us know where to go and what to see while in Pensacola. Good job guys!!"

"Great customer service experience!! Was a little bummed at first to find out you had to take a shuttle 15 mins off site to their car lot, but that's not too much time considering lines you wound wait in otherwise at airport... And the red carpet hospitality more than made up for it! Loaded and unloaded our bags into the vehicle for us, and gave us some helpful travel info about the area during the ride. Car was in excellent condition. Will definitely rent from them again! Such a nice owner and manager that made these Texans feel right at home!"

"Mistakenly pick this company assuming it was at the airport. it’s not at the airport it’s on the other side of town and with traffic that could be from a 20 minute drive to 40 minute drive. I will say I was absolutely dreading this transaction assuming to be a high pressure sales techniques of add-ons, insurance upgrades, this charge of that charge but NONE of that occurred. It was a very clean friendly smooth quick transaction. I probably won’t do a transaction with them again primarily for two reasons 1) distance from airport 2) LIMITED mileage! I couldn’t believe they have like 150 mile a day limit with their cars. This is a flashback to the 1970s like when you had to pay for refills at a restaurant. But this is their policy I’m not faulting them for that. I think this company focuses more on the military guys since they’re close to the bases. Nice people, just not a rental agency i would use."

"Rented from a secondary source online who booked a car for me that this company didn't even have on site. They charged me extra for a 7 passenger SUV. When I asked if what I had fit 7 people Fritz said no and immediately got my info and went back to tell the owner Stewart. He confirmed there was an error on the part of the booking site which was horrible because this is not only my birthday weekend but a major holiday weekend as well so there is not a lot left. Fritz worked with me to find something comparable so my vacation wasn't ruined. If you are local and want great local service go see Fritz and Stewart over at Ace/Guardian. I will most def be back and telling family members and friends."