Douglas Elliman Real Estate 3544 Johnson Avenue, The Bronx, New York 10463,

"I have called the office and left numerous messages with the secretary and different agents about multiple listings I am interested in and have not received a response. I have also inquired through listing on the website and have had no follow up. I have been in the process of looking for an apartment for weeks with no luck getting a hold of any one. Extremely frustrating!!"

"Amazing services by Charles Brophy who is an expert in his field . His experience, asse rtive attitude, professionalism and overall kindness was incredible and so appreciated I highly recommend his services for anyone buying or selling a property."

"I recently bought a condo that had Rafael Silva as the listing agent. It has been a messy, frustrating, and unfortunate experience due to his sloppy and unprofessional attitude and lack of work ethics. Some professions require people with some humanness in them…some consideration towards people who trust."

"Last year I listed my apartment with Charles Brophy. It was a very unique apartment that had been fully renovated and had many expensive fixtures. I had literally put my life savings in that apartment and had lived there for the past 30 years. Charles Brophy was the most understanding, supportive, helpful, kind and effective broker I could have ever worked with. Because I needed to get my price (that was reasonable based upon the upgrades in the apartment) the apartment was on the market for a few months. As you know, whenever something is on the market for more than a month or so, people always recommend that you hire a different broker. No matter what anyone said I knew that Charles was working to get me the buyer I needed. The fact that it was taking a little longer than I hoped was my doing, plenty of people looked, but I needed the right buyer who was willing to pay my price. Every single weekend Charles was willing to do an open house. Charles keep me confident and in good spirits throughout! He is absolutly a pleasure to deal with in every way! Finally, as Charles told me would happen, the perfect buyers came along and bought the apartment for my price! And it was all because of Charles and his patience, kindness and professionalism. I highly recommend Charles Brophy without any reservations!!! Deborah S."

"Relocating in retirement, it took me a while to figure out where I wanted to live and what kind of apartment I wanted to buy in the Riverdale area. Based on a recommendation from a friend, I found my way to Terhi Edwards. Terhi's long and deep experience in Riverdale real estate and her low-key manner worked perfectly for me. I needed someone to show me a great variety of places and not to pressure me to buy until I saw what I wanted. It worked; I'm about to close on an apartment that is right for me."