Empire Laundromat USA

"I went to this establishment to inquire about the HELP WANTED sign posted in the window that has been in the window for a couple of weeks now ONLY to be told by the Guyanese or Indian woman working on this day 7/17/2024 told me No. It was because I was Black man. So I said to her if No then why have a sign posted in window looking for Help. I will never refer or use this establishment. PLEASE BE AWARE... RACIST ESTABLISHMENT. SHE NEVER EVEN ASK MY EXPERIENCE"

"unethical practices, machine was faulty and instead of fixing it or refunding the customer, lady (5ft 7", plussize, black and a lil white hair, lazy eyes), said there is "no issue" and told me to pay again. absolutely ridiculous. you will be most definitely reported to cfpb for scamming customers in broad daylight."

"My only concern here today is this east indian lady that works here she is like a pig. I just came out of the bathroom I saw her amd went to ask to wash my hands please she said it lock and walk away, i went to her again and ask to wash my hands very nice and polite then she said no its wet in there very rude."

"Used to be a decent laundromat but not anymore. The machine wash time was reduced, no more warm/hot water wash (only cold water) and they increased their prices. Owner chose to prioritize profits over providing quality service."

"I need the big machine, number 34, but some one has kept their clothes there for about 1 hour.im still waiting on 1 hr Its not fair that I need to wait for someone who hasnt used the machine. But im ask her staff to help she say im not do it and order machine is out of order there is no space for the clothes. Why should i wait for the machine?"