Northside Laundromat 581 Driggs Avenue, Brooklyn, NY 11211

"I love this place to do my laundry. Rosa is always so friendly and helpful!"

"This place is 5/5! Friendly, kind, and reliable staff. Rosa is consistently friendly and accommodating, and I know can truly rely on her to help me out in tough situations (e.g., when my apt flooded she was so kind in helping with my dirty wet clothes..). I’m not sure why there are poor ratings, but I’m sure they are likely unfriendly people. If you have a problem just ask Rosa. She’s the goat."

"Used to go here all the time, but have stopped because the once-lovely friendly woman who runs the laundromat became very rude to me when I was trying to figure out their drop-off service. She gave me a hard time by saying “I am too busy for this” when I learned about their $4 extra for duvet cover policy and removed them from a load she had already weighed, as if her time was the only one that mattered. On top of it, she didn’t mention that she washes the bags the clothes come in. I didn’t remove a pen from a cream canvas tote bag and it’s now ruined because she washed it with the pen inside. She barely apologised and tried to make it my fault, despite not telling me their bag-wash policy beforehand where I could’ve checked the pockets and removed it -_- There’s also a dead cockroach that lives rent-free in one of their machine dials — I get this is NY, but that’s not an excuse for poor hygiene maintenance. I love my small local businesses and support every type of community — so this isn’t personal, it’s about poor customer service. I give grace that it could’ve been two very bad days for this person and hope this helps makes their business stronger. Machines were operational and fine otherwise!"

"No frills laundromat, in a neighborhood with far too many frills. If you want an affordable coin laundromat with machines that get the job done- this is the place. Been coming here for years and only had one issue with a broken machine, and I was promptly refunded. Used drop off service here today for the first time and my laundry came out amazing on the same day, somehow they even got out cat hair. A good community joint. Keep them afloat!"

"We love this place! Rosa and everyone working there is incredibly friendly and professional. We've been taking our laundry here for years and everything always runs smoothly. We love supporting this family-run small business!"