Lam East Side Laundry 1689 1st Avenue, Manhattan, New York 10128

"I used to do my laundry here all the time open 24 hours & its great/efficient"

"The customer service here was horrible. Initially what I wanted was for them to pick up my laundry, wash, fold, and then return them to me. They did pick up my laundry in the morning with the expectation that they would return it by the end of their day. That did not happen. When I called them the next morning to deliver it they said that it would arrive within 30 minutes. When I buzz them into my building they then call me (while in my building) and tell me that I have to come and pick up my laundry from the laundromat because they’re busy. This makes absolutely no sense and when I tell them that on the phone they got upset with me and started arguing back. Eventually they did bring it upstairs and demanded I tip them despite everything. So if you are okay with horrible service and subpar laundry services then I would come here."

"I've been using them for years for wash and fold service and they are the best. Often has same day turn around. They deliver to doormen apartments - many people in my building use them as well. The clothes come back folded and clean. It's a huge time saver. From time to time, we've lost a sock or two, and the prices have been going up steadily, but the reliable service makes them worth it"

"I really love this laundromat! It’s not very big but it’s very rarely busy (before closing on the weekends) for self-washing; I’ve only waiting for a machine once or twice ever. They have double and triple-load washers. They have a quarter machine and also give change at the desk. They have a little detergent vending machine and have a drop off delivery option. The best thing about this place is the service! The two ladies that are always there are so kind! When I was on crutches, they went out of their way to move things around for me and hold the door. There’s a man there sometimes on the weekend who is also very kind. I’ve never had my clothes smell anything short of fresh and clean."

"I only do my wash in person, but it's basically what you need to do laundry. It's not huge, but has what you need for a slightly better price than other laundromats in the area. It would be nice if they supported cards, but not a big deal. The people there are nice as well."