Greenpoint Plumbing 97 Green Street, Brooklyn, NY 11222

"I noticed a worrying leak under my kitchen sink. Concerned about potential water damage, I contacted Greenpoint Plumbing renowned for their expertise and prompt response from my past experiences with them. The appointment was scheduled efficiently, with a clear timeframe given. Their plumber Mike arrived right on time, impressively equipped with all the necessary tools and parts. He was professional, courteous, and took the time to explain the issue – a worn-out pipe joint – and how he planned to fix it. I appreciated his transparency and the way he communicated complex plumbing details in an easy-to-understand manner. The repair process was seamless. He meticulously replaced the faulty part, ensuring everything was properly sealed and tested for leaks. What really stood out was his attention to detail; he even adjusted the under-sink piping to prevent future issues, a proactive step that demonstrated his thorough expertise. Moreover, the service was surprisingly affordable. I had braced myself for a hefty bill, given the urgency and quality of the work, but the cost was very reasonable. They even offered a warranty on the repair, reassuring me of the value and reliability of their work. I was thoroughly pleased with the entire experience. The quick resolution, expert repair, and excellent customer service left me feeling extremely satisfied. It's encounters like these that reinforce the importance of choosing skilled professionals for home plumbing needs."

"If you're experiencing any issues with your drains, look no further than Gary with Greenpoint Plumbing. I had the pleasure of working with him recently and I must say, he exceeded all of my expectations. Not only is he professional and always on time, but he is also incredibly knowledgeable about all things plumbing. Gary took the time to explain the issue to me in a way that was easy to understand, and he worked diligently to resolve the problem in a timely manner."

"One thing that really stood out to me was Gary's commitment to providing the best service possible. He was thorough and meticulous in his approach, leaving no stone unturned in his quest to fix the plumbing leak completely. It's clear that for Gary, customer satisfaction is of utmost importance."

"I recently faced a nightmare regarding my home's main sewer line in Brooklyn, and the experience was no less than frustrating. A clogged main drain is not something one can ignore, and I was no exception. I tried several home remedies, but none of them worked, so I decided to seek professional help. The good news is that I opted for a hydro jet treatment that turned out to be a game-changer. Their plumber Gary and Charlie showed up on time and were very professional. They examined the stubborn blockage with a specialized camera and then used the high-pressure jet to blast through the obstruction with ease. The interesting thing is that the hydro jetting technique was more environmentally friendly than other conventional drain cleaning methods and took way less time to complete. After finishing the job, they wrapped everything up by conducting a camera inspection to ensure the locks had been removed, and everything was flowing smoothly, and they did a great job cleaning up the site. The whole service was conducted in a highly professional manner, and I was happy with the outcome. Considering the exceptional service I received, I would highly recommend the hydro jetting method for anyone facing issues with a clogged main drain. Its effectiveness, safety, and efficiency make it the perfect solution for such a problem. It is a fantastic way to clean your drains thoroughly and bring them back to normal, free-flowing conditions. I am grateful for the job well done and can confidently say that they have gained a new loyal customer."

"Absolutely dreadful service. I hired these guys to repair a leak due to AC malfunction in my rental unit. On more than one occasion, the plumber (Patrick) was late and completely MIA after scheduling the visit. He was also extremely rude to my tenant. Zero professionalism. And it turned out that he is utterly incompetent and actually exacerbated the problem rather than fixing it. As a result, I got a bigger leak, more damage, and $1600 less in my bank account. I then hired an independent HVAC technician to assess the new issue, and he confirmed that it was caused by the recent careless repairs. As a result of Patrick's poor workmanship and gross negligence, part of the ceiling eventually collapsed on my tenant due to excessive water damage. When I informed Patrick of these findings and requested a refund, he rudely refused. (Ironically, the work contract said "We guarantee 100% satisfaction or your money back"). I strongly suggest you avoid doing business with this scumbag at all costs."