Land Appliance 5725 Foster Avenue, Brooklyn, NY 11234

"Rude! The repair staff are like bad car mechanics. They break things that aren't broken and don't fix things that need repair. The people who answer the phone are ghetto like a woman named Sheila who hung up on me."

"Had a very good experience with them today. They repair person showed up when scheduled, assessed the issue with the microwave quickly - he knew exactly what it was as he had seen this issue with this Whirlpool brand of microwaves before - switch issue. The customer service person on the phone was extremely courteous and explained clearly what the next steps will be: getting permission from management company to order the part, once in, will call me to schedule the repair. Now - just to get my management company (landlord) on board. Fingers crossed it will not be too delayed."

"I've called this place approximately four times for a replacement fridge or to fix a fridge, I always say good morning or afternoon no one ever said it back the attitude and unprofessional manner in which they speak you would think your begging them for something. They need to do better! Well I received my refurbished fridge and it was slightly damaged on the door and inside holiday is around the corner so I washed it with bleach several times and just let it run,came back to check and yup a bug crawling inside!!! Smh"

"The customer service at the office is absolutely abysmal. Every person that calls has an attitude and is completely condescending. "Well it's your refrigerator," is a common reply for nearly everything you say. There is absolutely no professional courtesy and each interaction is painful. This is by far the worst service and interaction I've ever had with anyone on the phone."

"They brought me a loose stove. After he installed the stove I told him I smell gas he literally told me it’s Normal because the stove is new. My family and I have been inhaling gas for two days because I believed his lie. Thank god a person came today to my apartment and he confirmed the leak gas."