Chayban's

1 Walden Galleria, Buffalo, NY 14225

"Look elsewhere for a tailor; from the minute I walked in the owner seemed uninterested in helping me. He charged me $240 to barely alter a suit and 3 shirts and then tried pressuring me into paying cash by telling me the card reader was broken (it worked just fine). To top it off the sleeves are uneven by a good few cm but it’s not even worth going back."

"I would give a 0 stars if i could. The service is terrible, the owner acts like he can’t understand English and doesn’t know what you are asking for in terms of service for measurements, tailoring or alterations. They are more than likely racist because although the owner is from a foreign country, his assistants clearly speak perfect English but refuse to assist or tend to the customers. Had an attitude the whole time and as soon as we walked in to explain what we needed he quickly try to send us to another place because his measurements “will be wrong”. Highly would not recommend anyone go there, save yourself the time and money by dealing with the unprofessionalism at this business."

"Came last Thursday (April 28th) to get a prom dress fitted and the man (not the owner, a worker) asked me if tomorrow was good, but I wanted to give him time so I told him next Friday. When I went that Friday (today May 6th), the lady was there and I said I was picking up a prom dress. She said it wasn't ready, that they were so "busy" and I could tell she had an attitude. I literally gave the man a WEEK, instead of a day like he originally was going to say, so how is it that the dress still isn't ready when he had all of that time? Now I have to come back next Tuesday for the dress, and it better be ready."

"I will note at the beginning of this review that I am basing this review on two separate visits about a year apart. My first visit was to take them a suit I'd just purchased off the rack at Macy's around the corner from his store. He took my measurements and not a week later, I picked up my beautifully fitted suit. Just last week, I took him two sport coats and two pairs of dress pants. Again, the same tailor (the owner, I presume) took my measurements and just today I picked up my beautifully fitting sport coats and dress pants. Clearly the owner knows what he's doing when it comes to tailoring clothes, so if you have a garment you need fitted properly, I wouldn't hesitate to bring it to their store in the Galleria (I know they have other stores in the area, too, but since I've never taken any clothes to them, I can't speak to their quality). Highly recommended!"

"I first came here to get a custom suit made and I loved it! I started by picking out my own fabric, lining, buttons and I needed it in five days for my trip. Talk about the best quality handmade suit I own... It was ready in four days for my first fitting, only needed minor alterations. My bespoke suit fits like I glove!"