United States Postal Service
1015 Castleton Avenue, Staten Island, New York 10310,
About the Business
Welcome to the United States Postal Service located at 1015 Castleton Avenue, Staten Island, New York. As a cornerstone of the community, our facility offers a comprehensive range of postal and financial services designed to meet the needs of both residents and businesses. Whether you're sending a package, managing your mail, or seeking government-related services, our dedicated team is here to assist you with professionalism and care. We pride ourselves on ensuring a seamless and efficient experience, making sure that your mail and packages are handled with the utmost security and reliability. Visit us today and discover why the United States Postal Service remains a trusted name in mail and financial services.
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Contacts
1015 Castleton Avenue, Staten Island, New York 10310, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 13:00
Sunday:
Closed
Reviews
"Asked for glue or tape to help seal my envelope Said theres no tape in the post office. It's important for employees to uphold professionalism and provide helpful service to customers very rude"
"A worker named Krystal provided such a negative experience. Her lack of assistance, rudeness, and disrespectfulness are unacceptable behaviors for a USPS worker. It's important for employees to uphold professionalism and provide helpful service to customers and she was the complete opposite of that. My experience was so awful I felt the need to leave this review."
"The employees that work at this location are disgraceful. You can barely get a question out because they cut you off without a second thought, they are not helpful and down right nasty. I've had to go to this post office a few time because its along the way and my goodness each time did not disappoint in the negativity department. It's not just one employee its about 85% off the customer service staff front and center. My interactions have been limited but observing other's interactions is dishearten. By the way RANDY you are a horrible customer service rep maybe you should work from home in a bubble if you do not like people!"
"Worst customer support i ever had. There was lady called Krystel treat us very RUDE and Disrespectful. I wonder how she became customcare officer."
"I visited this place today for my passport the lady named Krystal (black lady) was very rude to us.i was ready with all my documents and passport application filled , she asked my husband to step back when he came forward to help me. Also she asked about my profession to insult me about my communication..Usps please do not hire such people who do not know how to treat their customers respectfully."
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