United States Postal Service

"I honestly always disliked the post office.The passport services is always the worst,please be polite on telling us the instructions.USPS has to change these employees,the rudeness can NOT continue ."

"You can't give it zero stars. This location was bad 25 yrs ago, and it's horrible now. I went in there at 801am on Saturday. A clerk opened the door to let us in out the cold. He said he needed to eat his breakfast. He will be back. 4 mins later, the janitor comes out to clean the filthy lobby area. He was a very pleasant older gentleman. By 810 they were 6 people in line. By 815, 8 people. Still no clerk at the window to begin taking customers. 820 am still no clerk. I kid you not!! At 841am, Mimi, a clerk comes out and says next. No good morning, I apologize for the wait time. Nothing...nada...zilch. I hate that so much for our community. We complain so much about our own. We have to start somewhere, and pleasant courteous professionalism goes a long way. Even if your business hours sucks your customer service should be top-notch. I will be giving it another try."

"I had the pleasure of having Agnes at the post office assist my family with the passport processing. Eventhough we were unable to take the pictures at the post office, she offered suggestions nearby and even took us as soon as we returned. She was both hospitable and thorough in making sure we had everything in place to send off our docs. There was also not much people in the lines which was great!!"

"Don't go here. Rudest post office in Brooklyn!!! I had some passport paperwork to submit. I mistakenly thought it was Fedex. I called to find out some info, I was quickly cursed out by the person picking up the phone and hung up on. This person shouldnt be in this job."

"It would be 5 stars as it once was if the managers would enforce the new mail carriers to properly deliver the mail., not for forcing them to come back to the station quickly. The mail carrier on my route ( Clarendon Road& Schenectady Ave.) Has been putting my mail on the ground of my porch. ( Residence of a retired Mail Carrier) our screen door is glass and have the biggest mail drop on the block. The other two carriers (Female) open the screen door and put our mail through the slot always as they were trained. However, the disrespectful ( male) carrier puts all mail on the ground, partially under door mat, etc. He needs to be removed because he has no respect for the job. The postmaster must be aware of this due to the complaints from residents and businesses on the route."