NYS Department of Labor 250 Schermerhorn Street, Brooklyn, New York 11201,

"This building is for mentally retarded people only. Nobody picks up the phone and when my former employer took me to a hearing at this location the judge was retarded as well, not wanting to listen to anything I had to say. I ended up paying back $3,000 because my former boss thought I was poor and didn't have the money so he thought this was his opportunity to mess me up. Little did he know I had the money and my former employer ended up worse off than they were before and I got my dream job where everyone is jealous of me because I work at the best company a person can work in. Take that former boss."

"I had a question about working papers for an out of school youth. Initially I left a message at the Career Center in the morning and called another number. The representative was very helpful!! Funny that the same representative retrieved my earlier message and called back w/in 2 hours. Keep up the good work and restoring my faith in governmental agencies!"

"They won’t even update me on my benefit determination. I need to information clearly showing I wasn’t approved for unemployed. A letter, email, something. I called, wrote a letter and faxed them and nothing."

"NYS Tax Department is trying to collect the taxes from me regarding unemployment benefits someone collected with my identity. I've been trying to fight it but they need be to get a corrected 1099g from the DOL. No one has answered for months and the Tax department has started taking money from my paycheck. My identity was STOLEN!"

"This facility has some great people in there, treat people how you want to be treated! They were very respectful and helpful, them calls to unemployment will NEVA go through but this place will help you I went around 2pm and it was smooth. So don’t stress just go in person and handle what you need too."