TD Bank

"Irina at TD Bank provided exceptional customer service during my recent interaction. Her professionalism, knowledge, and willingness to assist were truly commendable. She went above and beyond to address my inquiries and ensure that I had a positive experience. I highly recommend Irina and appreciate the outstanding service she provided. Thank you, Irina, for your help and dedication to customer satisfaction."

"Terrible service at this bank. I don't understand how it works. You can never get through on the phone, there are queues of 40 minutes in the department, the staff forgot to enter my data and I had to spend another half a day in the office and 2 weeks on the phone to do something. I wanted to raise the credit limit on the card and spent too much time for such a simple operation. In the chase, all I had to do was click one button on the website and done. I'd rather find the time and completely switch my bank to another one."

"The bank is absolutely not created to work with entrepreneurs. I opened an account with them, I liked the fact that I can accept card payments from my clients using a payment link. Started to work. On the 4th day, I received a payment of $1900, the bank froze these funds and requested documents regarding this payment, despite the fact that there were no complaints from the client, the client was satisfied with the services provided. Then I receive another payment for $2100, the same situation. I don’t want to have anything to do with TD bank, except for hindering business, you are not capable of anything. Employee Katie Patterson Success Specialist, Autobooks, I recommend that you fire her, because of her unprofessional actions, all your clients will run away from TD bank. Next, I want to withdraw all the money to my other bank via zelle and close the account with TD, but they won’t let me do that either, citing the fact that we need to check something. This is not your money, not a credit... I don’t understand on what basis you are withholding it.. IF YOU ARE AN ENTREPRENEUR OR SMALL BUSINESS OWNER, NEVER OPEN AN ACCOUNT WITH TD BANK, except for additional problems you will not get anything else from them."

"TLDR: denied entry 30 minutes before closing We arrived just after 12:30 on a Saturday and the stated hours are until 1:00 but they said we couldn’t come in because it was after 12:30… that makes no sense. Especially with such limited hours on the weekend, how can you cut it even shorter than the stated hours? Unacceptable practice, seems like the employees just want to go home early"

"Worst ATMs ever. This is second time my bank card is stuck in ATM machine at this specific location. Today is Saturday And there is now way i am getting it back before Monday morning. At this branch ATM machines are out of service most of the times after midnight. I guess if you need more reliable service better go to Chase bank or Citi Bank. Thanks"