AAA Brooklyn 2334 Ralph Avenue, Brooklyn, New York 11234,

"The customer service was good. Way faster than the DMV, but disappointed that they don't take walk ins. I was lucky that there were many slot times available. My family have been going to this location for a few years. For planning trips, updating passports, and I went there to renew my license. It is very convenient and there is a lot of parking."

"I applied for an IDP and misunderstood the form (I thought the “effective date” was the end date for the effective period, and the date of departure would be the date the license took effect). The ladies working there did not verify the date with me. I paid for the first license, and then realized the error. I explained to the manager what happened, who told me I’d have to pay $20 again. I said I didn’t think it was fair that I had to pay again when they didn’t verify the date and the form was confusing. The manager Tanya then took a curt tone, rolled her eyes at me and said no one else has ever misunderstood the form. I went ahead and paid again but I’m very unhappy with the level of customer service and general rudeness from the manager at this branch. Highly unprofessional"

"Awesome experience at this AAA DMV location for a complicated transfer of custom plates. All the ladies were super nice and professional from the check in appointment lady as well as Star and Charity. Star was able to work out my complicated issue with patience and excellent listening skills and was able to accomplish what needed to be done for the transfer. Be nice to these ladies they they deal with a lot of clients in one day. Thanks Again"

"Everyone who works here is so nice and helpful! This place is amazing. I requested currency here and it came very quickly (1 or 2 days). Couldn't recommend enough!"

"My husband and I were having trouble picking a place to go last summer. We wanted to stay local. Lydia suggested Atlantic City and also suggested the Ocean hotel. We booked with her and we had a wonderful time. The hotel was beautiful and smelled good too! She spoke to us about her travels to Atlantic City and it put my mind at ease without having to worry about picking the right hotel. She was pleasant and friendly. Because of this, we went back to Lydia when planning a weekend trip to Boston this year. We were having some trouble booking at the hotel we wanted to stay at. Lydia was able to secure a room for us at the hotel. Again, we were spared the headache of trying to book for the dates we wanted to stay and get a nice room. Lydia booked a nice room and we had a great weekend! We will always go to Lydia for our travels! Ricardo and Maureen Aguirre"