Flushing Bank

"Very rude staff. Five people working at their desks, nobody was able to help me. Until I asked is there no teller here? I walked in there to get change, they would not allow unless I have an account. Now I definitely will not have an account with them!"

"Exceptional Service from Rimma and the whole team at Flushing Bank I recently had the pleasure of working with Rimma from Flushing Bank to set up my business checking accounts, and I cannot express enough how impressed I am with the exceptional service she provided. From start to finish, Rimma demonstrated a level of professionalism, expertise, and dedication that truly exceeded my expectations. Right from our initial consultation, Rimma took the time to thoroughly understand the unique needs and goals of my business. Her in-depth knowledge of the various business checking account options offered by Flushing Bank was evident, and she guided me through the process with remarkable clarity. Rimma's attention to detail and commitment to ensuring that I fully understood the terms and features of each account made the entire experience seamless and stress-free. What sets Rimma apart is her genuine interest in helping businesses succeed. She went above and beyond to tailor a solution that not only met my immediate requirements but also positioned my business for future growth. Rimma's proactive approach and willingness to address any questions or concerns I had demonstrated a commitment to customer satisfaction that is truly commendable. Throughout the account setup process, Rimma maintained excellent communication, keeping me informed of each step and providing timely updates. Her responsiveness and accessibility made me feel confident that I was in capable hands. Rimma's professionalism, combined with her friendly and approachable demeanor, created a positive and collaborative atmosphere. In addition to Rimma's outstanding customer service, Flushing Bank's facilities and technology also impressed me. The streamlined online banking system and the user-friendly interfaces of their business checking accounts reflect the institution's commitment to providing modern and efficient financial solutions. Overall, my experience with Rimma at Flushing Bank has been nothing short of exceptional. If you are in search of a knowledgeable, attentive, and dedicated professional to assist you with your business banking needs, I highly recommend reaching out to Rimma. Her expertise and commitment to client satisfaction make her an invaluable asset to Flushing Bank, and I am confident that other businesses will benefit greatly from her exceptional service. Thank you, Rimma, and thank you, Flushing Bank, for making the process of setting up my business checking accounts a positive and memorable experience. JM"

"Unethical bank lied out CD rates now it is too late to change the CD rate without penalty! Branch manager apparently does not understand English when clearly he understood his assistant’s error"

"Flushing bank is everything a bank should be. I opened a checking account last month, and the banker (Derek Faust) was very professional, kind, and patient. He was very welcoming and really made me feel important. After setting up the account,I received a thank you note in the mail that same week. You just don’t get that kind of personal touch when banking with large national banks. Thank you for the Great service, Derek Faust!"

"I like this bank. Representatives are nice and helpful, willing to accommodate our needs even when we missed grace period for auto renewals. Rates are competitive, waiting line usually is not long, their center location in Midwood and hours are very convenient (they are even open on Sundays)."