Amalgamated Bank 1212 Fulton Street, Brooklyn, NY 11216

"The manager here was so lovely and kind, she went above and beyond for us. Rare to experience this in New York. Thank you so much!! Just wanted to say a year later that again this branch has been so wonderful and helpful with the current manager "

"Updated review: I had business accounts here for 5 years and the previous branch manager, Andrea, was wonderful. I appreciated the history & social mission of the bank. The new branch manager is incompetent at best. They can barely answer the phone at the branch during business hours. I closed my accounts because there is no incentive to give them my money for zero interest with monthly fees in such a high-interest environment."

"I have tried to get through to to them many times by phone. they offer a call back service, but they never call back. They offer the option to leave a message, but never respond. And they never, ever answer the phone. More than one year after I first tried to speak to a human, I am still trying. Amalgamated Bank: please sort this out! I want to recommend you, but don't want to lose any friends. Two stars for ethics, zero for customer service."

"Hello to all. My name is Elizabeth Acevedo and I had the pleasure of having Kizzy Doran as the person whom I interacted with when I called regarding quite a dilemma (through no fault of Amalgamated bank) may I add. Nevertheless, Kizzy was very courteous, professional and eager to help me. Traits that are, sadly, very rare when dealing with a representative of many establishments. So, I am taking a few moments out to let everyone ( clientele, personnel and upper management) know that Krizzy is an asset to Amalgamated Bank. When all was said and done, I hung up the phone satisfied with the results of my inquiry. I am glad to be a customer of the Almagamared Bank family. I am an extremely satisfied customer."

"When I first moved to NYC, I as a student with very few funds. Big banks then, in 1992, required a large minimum deposit of over $200, which was beyond my means. But I needed a bank to pay bills, etc. A friend at school told me about Amalgamated Bank. They were the ONLY full service bank that operated fairly and treated everyone well and respectfully. Big Banks were designed to keep he poor and working classes out of the banking system, I opened my first account in Manhattan and I have continued my great relationship in Brooklyn. I LOVE my bank! I would never use a "Big Bank." Ever."