Chase Bank

"Slow branch, never have enough people helping at the window. Supervisors and managers walk and socialize but will not pay attention to the line. Every time I visited, I ended up spending more than half an hour or longer waiting in the line."

"I have been going to this bank for a long time. I find the people who works there are very helpful and very professional. I hope this branch stays here for a long time."

"This review is strictly based on the ATM part of this branch. It’s an absolute joke. Often times, at least one ATM isn’t fully functional. It feels dreadful, being in that cramped space."

"If i could give zero stars I would. Bank closes at 5, I walked in at 4 and was denied access to a banker/teller. They have a huge line at the ATM yet refuse to open the branch until the time it’s supposed to be open!"

"This is not a review about this physical location but instead about Chase Support. Because physical and online banking is a whole package, I am writing this to warn the future new bank-clients so they understand what they’re getting themselves into. After having banked with Chase since I started college, I have had the most egregious experience recently. After having deposited a check in Chase branch, i was told by the teller that it would take 2 days to cash. Then, without any warning, Chase did not cash the check and placed a hold on the check. Since then, I have contacted Chase on 5 separate occasions to discuss the hold. The initial representatives (based in India most likely) are very cordial and try to help but fail because this hold does not fall within their purview. So they attempt to transfer me to the department that placed the hold (the supervisor mentioned it being the Fraud department). This transfer on 5 separate occasions costs mea total of 5 hours. It’s what feels like an infinitely long hold that ends with a dropped call. Each time i waited for anywhere between 30 mins to 2 and a half hours. No call back either. Just dropped calls after dropped calls. At this point I wouldn’t be surprised to know that the Fraud department is just a herd of sheep sitting around a bonfire. After filing a complaint to the supervisor, i was again placed in one of these endless holds. If you’re a college student or someone opening their first bank, please do the due diligence and review and check all the banks so that you can find and pick a bank that cares about you and doesn’t see you as another cog in the machine"